Dynamic chain of command approval

Keith Polaski1
Giga Expert

Is there a way to do a dynamic chain of command approval process.  For example if I put in a request, it goes to my manager, then my Manager's Manager, and so on.  We already have the process where it goes to just my manager, but they are requesting if there is a automated way to keep asking the different levels of command to approve.  Thank you in advance. 

1 ACCEPTED SOLUTION

Here is OOTB Workflow,

same you can use.

LearnNGrowAtul_0-1701709717451.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Keith Polaski1 

 

Greetings!!

 

1. Upto how many level ( Like m-m-mm) approvals you need.

2. OOTB only this is available

LearnNGrowAtul_0-1701708200960.png

3. For your case, you need build a sub flow and call that in flow.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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They need it to go all the way up to CIO. 

Here is OOTB Workflow,

same you can use.

LearnNGrowAtul_0-1701709717451.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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