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12-04-2023 08:22 AM
Is there a way to do a dynamic chain of command approval process. For example if I put in a request, it goes to my manager, then my Manager's Manager, and so on. We already have the process where it goes to just my manager, but they are requesting if there is a automated way to keep asking the different levels of command to approve. Thank you in advance.
Solved! Go to Solution.
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12-04-2023 09:08 AM
Here is OOTB Workflow,
same you can use.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-04-2023 08:43 AM
Greetings!!
1. Upto how many level ( Like m-m-mm) approvals you need.
2. OOTB only this is available
3. For your case, you need build a sub flow and call that in flow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-04-2023 08:47 AM
They need it to go all the way up to CIO.
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12-04-2023 09:08 AM
Here is OOTB Workflow,
same you can use.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************