Error: The following fields contain invalid value: IP Address

Mac15
Kilo Contributor

Hello! Does anyone know how to fix this error message every time we update the Subcategory field or any fields just like from the attached image will get an error saying: The following fields contain invalid value: IP Address. 

We would appreciate for the help!

 

PS. Some information aren't showed due to confidentiality.

4 REPLIES 4

Tom Sienkiewicz
Mega Sage

It looks like you have an IP Address field added to your form somewhere. That field will validate if the input matches typical IP Address representation and will show errors if the validation fails.

See here https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/reference-pages/ref...

either remove the field if not needed or double check if the value entered there is in the correct format.

Upender Kumar
Mega Sage

Please check if field is hidden and there is script that validating the field value.

click on Show XML and review the elements and values. 

JLeong
Mega Sage

Hi Mac15,

 

After our Tokyo upgrade, we also get the same error message. How did you fix it?

 

Thanks!