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‎03-22-2024 11:55 AM
Hi, I have been tasked with testing an enhancement request. They would like all service catalog items that require a manager approval to have their workflows modified so that if the user is a VIP, it skips over the approval. My question is, is there a fast way to locate all of the service catalog items that require a manager approval? There are many many items in the service catalog and some require approvals and some don't. I am drawing a blank on how I could locate this information without having to go through every single catalog item.
Thank you!
Solved! Go to Solution.
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‎03-22-2024 06:36 PM - edited ‎03-22-2024 06:38 PM
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‎03-22-2024 06:36 PM - edited ‎03-22-2024 06:38 PM
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‎03-25-2024 03:10 PM
@SunilKumar_P Thank you for the suggestion. That helped narrow it down a lot.