Find all catalog items with manager approval

afiedler22
Tera Contributor

Hi, I have been tasked with testing an enhancement request. They would like all service catalog items that require a manager approval to have their workflows modified so that if the user is a VIP, it skips over the approval. My question is, is there a fast way to locate all of the service catalog items that require a manager approval? There are many many items in the service catalog and some require approvals and some don't. I am drawing a blank on how I could locate this information without having to go through every single catalog item. 

 

Thank you!

1 ACCEPTED SOLUTION

SunilKumar_P
Giga Sage

Hi @afiedler22, try looking into Workflow activities module if that can help you.

 

 

SunilKumar_P_0-1711157730219.png

 

/wf_activity_list.do?sysparm_query=activity_definition%3D35433da80a0a029a0028c639a1e51eb4%5Eworkflow... 

 

Regards,

Sunil

View solution in original post

2 REPLIES 2

SunilKumar_P
Giga Sage

Hi @afiedler22, try looking into Workflow activities module if that can help you.

 

 

SunilKumar_P_0-1711157730219.png

 

/wf_activity_list.do?sysparm_query=activity_definition%3D35433da80a0a029a0028c639a1e51eb4%5Eworkflow... 

 

Regards,

Sunil

@SunilKumar_P Thank you for the suggestion. That helped narrow it down a lot.