Getting the value as object object

[JPSS]

Client Script

function onLoad() {

    var sap = new GlideAjax('ProcessTraining');

    sap.addParam('sysparm_name','closecategory');

    sap.getXML(categorycallback)

   function categorycallback(answer) {

    g_form.addInfoMessage(answer);

        answer = JSON.parse(answer); // parse answer

        alert("Answer: " + answer);

        tlist=answer.split(",");

}

}//Type appropriate comment here, and begin script below

Script Include

var ProcessTraining = Class.create();

ProcessTraining.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    closecategory: function(){

        var category_arr=[];

            var category=new GlideRecord("u_choice_list");

     category.addEncodedQuery("u_type=service_catalog^u_parent.u_parent.u_choice_value=Tech^u_parent.u_choice_value=HR");

            category.query();

        while(category.next()){

            category_arr.push(category.sys_id);

        }

        gs.addInfoMessage(category_arr.toString());

    return category_arr.toString();

    },

    type: 'ProcessTraining'

});

Coud you please help on this. i am getting the answer as [object][object]

[Valmik Patil1]

Hello @JPSS ,

In your script include return statement should be as below

 return JSON.stringify(category_arr); 

Thanks,

Valmik Patil

[JPSS]

still getting the same error

[Valmik Patil1]

Hello @JPSS ,

Instead of getXML  could you try getXMLAnswer

And Try to print answer as

alert(answer[0]);

Thanks,

Valmik Patil

[Juhi Poddar]

Hello @JPSS 

• The issue is in client script "sap.getXML(categorycallback)".
• Also add try catch to handle the error.
• Please try the below updated client script and script include.

Updated client script: 

function onLoad() {
    var sap = new GlideAjax('ProcessTraining');
    sap.addParam('sysparm_name', 'closecategory');
    sap.getXMLAnswer(categoryCallback);

    function categoryCallback(answer) {
        try {
            var response = answer.split(","); // Or JSON.parse(answer) if returning JSON format
            g_form.addInfoMessage("Categories: " + response.join(", "));
        } catch (e) {
            console.error("Error parsing response: ", e);
            g_form.addErrorMessage("Failed to retrieve categories.");
        }
    }
}

Script include:

var ProcessTraining = Class.create();
ProcessTraining.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    closecategory: function() {
        var category_arr = [];
        var category = new GlideRecord("u_choice_list");
        
        // Adjust query to target correct criteria
        category.addEncodedQuery("u_type=service_catalog^u_parent.u_parent.u_choice_value=Tech^u_parent.u_choice_value=HR");
        category.query();
        
        while (category.next()) {
            // Push the sys_id as a string into the array
            category_arr.push(category.sys_id.toString());
        }
        
        // Return the array as a comma-separated string (or JSON format if needed)
        return category_arr.toString(); // or JSON.stringify(category_arr) for JSON format
    },

    type: 'ProcessTraining'
});

I hope this resolves your query!

"If you found my answer helpful, please give it a like and mark it as the "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar