Getting wrong value for Business Duration field on RITM

[raj99918]

Hi 

Getting wrong value for Business Duration field on RITM below is my Business rule:

var opened = current.opened_at.getValue();

var closed = current.closed_at.getValue();

        if (current.business_duration.nil())

            current.business_duration = gs.calDateDiff(opened, closed, false); // Business Duration

Thanks.

[Valmik Patil1]

Hello @raj99918 ,

Try below script

var opened = current.getValue('opened_at');
var closed = current.getValue('closed_at');

        if (current.business_duration.nil())
            current.business_duration = gs.calDateDiff(opened, closed, false); // Business Duration

Thanks,

Valmik Patil

[raj99918]

Hi @Valmik Patil1  Still no luck please see this screeshot am getting the Business Duration as 0 seconds instaed of 3 minutues

[Valmik Patil1]

Hello @raj99918 ,

Can you try as below

var opened = current.opened_at.getDisplayValue();
var closed = current.closed_at.getDisplayValue();

        if (current.business_duration.nil() || current.business_duration.getDisplayValue() == ''){
            current.business_duration = gs.calDateDiff(opened, closed, false); // Business Duration
      }

There could be issue that if condition is not getting satisfied.

Please log the value of if condition to check what exact value it displays

Thanks,

Valmik Patil