GildeRecord not working in widget server script

v-paulp · ‎05-23-2024

Hi

All we have one requirement by clicking a button need to change the kb_knlowledge author from the portal.

And I have add below script but it is not working.

client Script

c.Review = function(des){
alert(des);
c.data.action1="get_value";
c.data.reviewtime1=des;
c.server.update();

}

Server script

if(input && input.action1=="get_value"){
console.log("input" + input.reviewtime1);
data.reviewtime=input.reviewtime1;
console.log(data.reviewtime);
var grupdate = new GlideRecord('kb_knowledge');
grupdate.addQuery('sys_id',data.reviewtime);
grupdate.query();
if(grupdate.next()){
/*var actualreviewdate = grupdate.u_review_date;
var gdt = new GlideDateTime(actualreviewdate);
gdt.addMonths(12);
grupdate.u_review_date=gdt;*/
console.log('test');
grupdate.author='9413981c1b445154f75a0e55cc4bcb39';
grupdate.update();
//data.time=knowledgeRecord.u_review_date;
}
}

Code is executing till console.log(data.reviewtime); line .

The glideRecord part not executing I check it from console.log.

v-paulp · ‎05-23-2024

Still not working

amaradiswamy · ‎05-23-2024

Please place gs.info or gs.log to check if it is going inside if statement or not and also to check if correct sys_id is showing.

Also, check that a user exists with the sys_id - 9413981c1b445154f75a0e55cc4bcb39

may be you can share the full code so that few more suggestions can be provided.

v-paulp · ‎05-23-2024

sys_id is correct and I tun this code to background script and it is working there.

There is one OOB widget named Knowledge article content and I clone that widget make modification

Here is the full script

HTML code

<div class="kb-article-wrapper">

<div ng-if="data.versionWarningMessage && c.options.show_version_info != 'false'" class="alert alert-info alert-dismissible" role="alert">

<button type="button" class="close" data-dismiss="alert" aria-label="Close"><span aria-hidden="true">×</span></button>

<div ng-bind-html="data.versionWarningMessage">

</div>

<div ng-if="c.data.replacementArticleId" class="alert alert-info alert-dismissible" role="alert">

<button type="button" class="close" data-dismiss="alert" aria-label="Close"><span aria-hidden="true">×</span></button>

<div ng-bind-html="c.data.replacementAlert">

</div>

<div ng-if="::data.isValid" ng-class="{'kb-mobile' : c.isMobile, 'panel panel-default kb-desktop' : !c.isMobile, 'mesp-ui' : c.data.isMESP}">

<div class="kb-panel-heading" ng-class="{'panel-heading' : !c.isMobile}">

<span ng-class="{'panel-title' : !c.isMobile}">

<div class="row">

<span class="col-md-5 kb-panel-title-header">

<div class="kb-number-info">

<span>{{data.number}}</span>

<span ng-if="!c.isMobile && !data.showHistory && data.workflowState">{{data.workflowState}}</span>

<span ng-if="data.isKBAdmin && data.isArticleExpired">${(Expired)}</span>

<span ng-if="!c.isMobile && data.showHistory && c.options.show_version_info != 'false'"> -

<div class="dropdown inline" role="list">

<button id="kbVersionButton" aria-expanded="{{!c.showVersions}}" class="btn btn-default kb-version dropdown-toggle kb-dropdown-button transparent-button" data-toggle="dropdown" ng-click="c.toggleVersions()" aria-label="{{data.versionInfoLabel}}"> {{data.versionInfo}}

<i class="fa fa-chevron-down" aria-hidden="true"></i>

</button>

<span ng-if="!c.isMobile && data.workflowState">{{data.workflowState}}</span>

<ul id="kbVersionMenuList" class="dropdown-menu dropdown-menu-left version-menu-list">

<li class="kb-version" ng-repeat="version in data.versionList">

<a ng-if="!version.isCurrent && data.viewAsUser.length == 0" href="?id=kb_article_view&sys_kb_id={{version.sysId}}"

aria-label="${{{version.versionLabel}} - {{version.versionText}}}">{{version.versionNumber}} - {{version.versionText}}</a>

<a ng-if="!version.isCurrent && data.viewAsUser.length > 0" href="?id=kb_article_view&sys_kb_id={{version.sysId}}&view_as_user={{data.viewAsUser}}"

aria-label="${{{version.versionLabel}} - {{version.versionText}}}">{{version.versionNumber}} - {{version.versionText}}</a>

<span ng-if="version.isCurrent"><b>{{version.versionNumber}} - {{version.versionText}}</b></span>

</li>

</ul>

</div>

</span>

</div>

</span>

<div ng-if="!c.isMobile && !$root.hideFeedbackOptions && c.options.hide_all_actions != 'true'" class="col-md-7 kb-end-buttons">

<div class="dropdown kb-end-buttons">

<span class="pull-left">

<sp-widget widget="data.favoriteWidget"></sp-widget>

</span>

<span class="hidden-sm hidden-xs" ng-if="!data.externalArticle">

<button ng-mouseover="c.handleSubscribeButtonFocus()"

ng-if="data.properties.isSubscriptionEnabled"

ng-mouseleave="c.handleSubscribeButtonBlur()"

ng-focus="c.handleSubscribeButtonFocus()"

ng-blur="c.handleSubscribeButtonBlur()"

class="btn btn-default kb-subscribe kb-sub-icon apply-brand-color" ng-click="c.handleSubscription()">

{{data.subscribeLabel}}

</button>

</span>

<button ng-if="c.showAttachArticle()" class="btn btn-default" type="button" ng-click="c.attachToTask()" aria-label="{{::data.messages.ATTACH_TO_TASK_LABEL}}">{{::data.messages.ATTACH_TO_TASK_LABEL}}</button>

<button id="actionMenuLabel" ng-if="c.showActionMenu() && !$root.readOnly"

class="btn btn-default dropdown-toggle kb-dropdown-button more-actions-menu apply-brand-color" type="button" data-toggle="dropdown" aria-label="{{::data.messages.ACTION_MENU}}">

{{::data.messages.ACTION_MENU_LABEL}}

<i class="fa fa-chevron-down" aria-hidden="true"></i>

</button>

<ul id="kbActionMenuList" class="dropdown-menu dropdown-menu-right moreActionsMenuList">

<li class="kb-menu-entry hidden-md hidden-lg visible-sm visible-xs" ng-if="data.properties.isSubscriptionEnabled && !data.externalArticle">

<a ng-mouseover="c.handleSubscribeButtonFocus()"

ng-if="data.properties.isSubscriptionEnabled && c.options.hide_subscription != 'true'"

ng-mouseleave="c.handleSubscribeButtonBlur()"

ng-focus="c.handleSubscribeButtonFocus()"

ng-blur="c.handleSubscribeButtonBlur()"

href="javascript&colon;void(6)"

ng-click="c.handleSubscription()">

<span class="kb-sub-icon" aria-label="{{data.subscribeLabel}}">

{{data.subscribeLabel}}

</span>

</a>

</li>

<li class="kb-menu-entry" ng-if="c.showFlagArticle"><a id="flagArticleButton" href="javascript&colon;void(1)" data-toggle="modal" ng-click="c.launchFlagModal($event)">{{data.messages.FLAG_ARTICLE}}</a></li>

<li class="kb-menu-entry" ng-if="c.showCreateIncident"><a target="_blank" href="{{c.createIncidentURL}}">{{c.createIncidentLabel}}</a></li>

<li class="kb-menu-entry" ng-if="data.properties.isEditable && data.kbName != 'IT - Tier 1 - Service Desk and Account Admin'" ><a target="_blank" href="{{c.editUrl}}">{{data.messages.EDIT}}</a></li>

<li class="kb-menu-entry"><a ng-click="c.Review(data.article_sys_id)">{{data.messages.REVIEW}}</a></li>

<li class="kb-menu-entry" ng-if="data.kbDocSysId"><a target="_blank" href="sys_attachment.do?sys_id={{data.kbDocSysId}}">{{data.messages.DOWNLOAD_DOCUMENT}}</a></li>

</ul>

</div>

</div>

</span>

</div>

<div class="kb-wrapper" ng-class="c.isMobile ? 'kb-mobile' : 'panel-body kb-desktop'">

<h1 lang="{{c.selectedLanguage.language}}" class="widget-header kb-title-header">{{::data.shortDesc}}</h1>

<div class="kb-language-block pad-right text-nowrap" ng-if="data.langList.length > 1" ng-cloak>

<div class="kb-language">

<div class="dropdown">

<span class="lang-icon" aria-hidden="true"><i class="fa fa-globe"></i></span>

<span lang="{{c.selectedLanguage.language}}" class="lang-data" ng-class="{'hidden-xs':!c.isMobile}">${{{c.selectedLanguage.label}}}</span>

</button>

<ul class="dropdown-menu dd-right-menu" role="list">

<li ng-repeat="item in data.langList" role="listitem">

<a lang="{{item.language}}" ng-click="c.selectLanguage($index)" href="javascript&colon;void(1)" role="menuitem">${{{item.label}}}</a>

</li>

</ul>

</div>

<div class="title-secondary-data">

<span ng-if="!c.isMobile" class="sr-only">${Article metadata.}</span>

<span ng-if="data.revisionString" class="author pad-right text-nowrap">

<span ng-if="!c.isMobile && data.langList.length > 1" class="pad-right" aria-hidden="true">•</span>

<i class="fa fa-user pad-right" aria-hidden="true"/>

{{data.revisionString}}

</span>

<span ng-if="!c.isMobile && data.externalArticle" class="pad-right text-nowrap">

{{data.messages.EXTERNAL_CONTENT}}

</span>

<br class="visible-xs" aria-hidden="true"/>

<div class="published published-date pad-right text-nowrap">

<span class="sr-only">${This article was updated}</span>

<span class="pad-right hidden-xs" ng-if="!c.isMobile" aria-hidden="true">•</span> <i class="fa fa-calendar pad-right" aria-hidden="true"/>

<sn-time-ago timestamp="data.sys_updated_on"/>

</div>

<span ng-if="data.viewCount == 1" class="views pad-right text-nowrap">

<span class="sr-only">${This article has {{::data.viewCount}} view.}</span>

<span class="pad-right" aria-hidden="true">•</span> <i class="fa fa-eye pad-right" aria-hidden="true"/>

<span aria-hidden="true">${{{::data.viewCount}} View}</span>

</span>

<span ng-if="data.viewCount > 1" class="views pad-right text-nowrap">

<span class="sr-only">${This article has {{::data.viewCount}} views.}</span>

<span class="pad-right" aria-hidden="true">•</span> <i class="fa fa-eye pad-right" aria-hidden="true"/>

<span aria-hidden="true">${{{::data.viewCount}} Views}</span>

</span>

<span class="text-nowrap str-rating" ng-if="data.properties.showKBStarRating && data.properties.showKBRatingOptions && data.avgRating >= 0">

<span class="sr-only">${This article has average rating: {{::data.avgRating}} out of 5 stars}</span>

<span class="pad-right" aria-hidden="true">•</span>

<span class="kb-rating-stars" ng-if="::c.KBRatingStyle" aria-hidden="true">

<uib-rating sp-rating ng-model="::data.avgRating" max="5" aria-label="{{::data.messages.ARTICLE_RATING}}" readonly="true"/>

</span>

<span class="sp-stars" ng-if="!c.KBRatingStyle" aria-hidden="true">

</span>

</div>

<div class="row community-attribution" ng-if="!c.isMobile && data.hInfo">

<div class="contributor pad-right" ng-if="data.hInfo.contributor && data.hInfo.contributor.userId">

<i class="fa fa-globe" aria-hidden="true"></i>

<span class="pad-lr pad-right" ng-bind-html="data.hInfo.profileMessage"></span>

<span class="discussion-published pad-right pre-bullet-icon text-nowrap" ng-if="data.hInfo.postedOn">

${Posted}<sn-day-ago date="data.hInfo.postedOn"/>

</span>

<span class="discussion-link pad-right pre-bullet-icon text-nowrap" ng-if="data.hInfo.title">

<a href="?id=community_question&sys_id={{data.hInfo.sourceRoot}}" target="_blank_cm1">${Link to Discussion}</a>

</span>

</div>

<div ng-if="c.isMobile && !c.isAgentApp && c.options.hide_all_actions != 'true'" class="kb-favorite" ng-click="toggleFavorite($event)">

<sp-widget widget="data.favoriteWidget"></sp-widget>

<span ng-if = "showFavorite">

<span class="favorite-text" ng-if="isFavorite === true">${Favorited}</span>

<span class="favorite-text" ng-if="isFavorite === false">${Favorite}</span>

</span>

</div>

<hr class="kb-header-line" aria-hidden="true"/>

<article lang="{{c.selectedLanguage.language}}" class="kb-article-content" ng-if="::data.articleType != 'wiki'">

<section ng-if="::!c.data.kbContentData.isTemplate" ng-bind-html="::c.data.kbContentData.data" ng-class="{'word-addin-mobile' : c.data.wordOnlineUrl && c.data.wordOnlineUrl.length>0}"/>

<section ng-if="::c.data.kbContentData.isTemplate" ng-repeat="field in c.data.kbContentData.data track by $index" ng-attr-style="{{field.field_style}}">

<h3 ng-if="::!field.collapsible" ng-attr-style="{{field.heading_style}}">{{field.label}}</h3>

<header class="collapsible-title" ng-if="::field.collapsible">

<h3 ng-attr-style="{{::field.heading_style}}">

<button aria-expanded="{{!field.collapsed}}"

aria-controls="{{::field.column}}"

class="transparent-button accordion-trigger"

ng-click="c.toggleSection(field)">

{{field.label}}

<i class="fa fa-chevron-up rotate" ng-class="{'down': field.collapsed}" aria-hidden="true"/>

</button>

</h3>

</header>

<p id="{{::field.column}}" ng-if="::field.type != 'html' && field.collapsed" style="display:none;">{{field.content}}</p>

<p id="{{::field.column}}" ng-if="::field.type != 'html' && !field.collapsed">{{field.content}}</p>

<section id="{{::field.column}}" ng-if="::field.type == 'html' && field.collapsed" style="display:none;" ng-bind-html="::field.content"/>

<section id="{{::field.column}}" ng-if="::field.type == 'html' && !field.collapsed" ng-bind-html="::field.content"/>

</section>

</article>

<article lang="{{c.selectedLanguage.language}}" class="kb-article-content" ng-if="::data.articleType == 'wiki'" ng-bind-html="::data.kbWiki"></article>

<hr class="kb-permalink-separator" ng-if="::!c.isMobile" aria-hidden="true"/>

<p class="pull-right kb-permalink" ng-if="::!c.isMobile">

<button class="transparent-button" ng-click="c.copyPermalink()">{{::data.messages.COPY_PERMALINK}}</button>

</p>

</div>

<div ng-if="!data.isValid && !data.knowledgeExists" class="col-sm-12 panel-danger panel-message-position">

<div class="panel-heading">{{data.messages.RECORD_NOT_FOUND}}</div>

</div>

<div ng-if="!data.isValid && data.knowledgeExists && !data.isArticleExpired" class="col-sm-12 panel-warning panel-message-position">

<div class="panel-heading kb-font-color-black">{{data.messages.INSUFFICIENT_PREVILEGES}}</div>

</div>

<div ng-if="!data.isKBAdmin && data.isArticleExpired" class="col-sm-12 panel-warning panel-message-position">

<div class="panel-heading kb-font-color-black">{{data.messages.ARTICLE_EXPIRED}}</div>

</div>

<style>

#uiNotificationContainer{

top : 10px;

}

.kb-article-wrapper .kb-desktop .kb-panel-title-header{

padding-left: 25px;

}

.kb-article-wrapper .app-modal-window .modal-dialog {

margin-top: 110px;

}

.kb-article-wrapper .kb-mobile{

letter-spacing: .6px;

}

.kb-article-wrapper .kb-mobile .title-secondary-data{

word-spacing:1px;

}

.kb-article-wrapper .kb-mobile .author{

margin-bottom: 17px;

}

.kb-article-content dl {

margin-top: .2em;

margin-bottom: .5em;

}

.kb-article-content dd {

line-height: 1.5em;

margin-left: 2em;

margin-bottom: .1em;

}

@media only screen and (max-width :992px){

.kb-article-wrapper .kb-desktop{

margin-top:15px;

}

.kb-article-wrapper .kb-wrapper{

padding : 10px !important;

}

.kb-article-wrapper .kb-menu-entry{

padding-top: 2px;

padding-bottom: 2px;

}

.kb-article-wrapper .kb-version-info{

margin-top : 5px !important;

}

.kb-article-wrapper .kb-desktop .kb-number-info{

margin-top : 6px !important;

padding-left: 10px;

}

.kb-article-wrapper .kb-mobile .kb-panel-title-header{

padding-left: 16px;

}

.kb-article-wrapper .kb-desktop .kb-panel-title-header{

padding-left: 0px;

}

@media only screen and (max-width :768px){

.kb-article-wrapper .right-col-padding{

padding-left : 25px !important;

}

@media only screen and (max-width: 750px) {

.kb-article-wrapper .kb-mobile .author{

margin-bottom: 0px;

}

@media only screen and (min-width: 992px) {

.kb-article-wrapper .app-modal-window .modal-dialog {

width: 750px;

}

.kb-article-wrapper .control-label{

float :right;

}

.kb-article-wrapper .left-col-padding{

padding-right : 30px !important;

}

.kb-article-wrapper .right-col-padding{

padding-left : 5px !important;

}

@media only screen and (min-width:768px) and (max-width: 992px) {

.kb-article-wrapper .app-modal-window .modal-dialog {

width: 600px;

}

.kb-article-wrapper .control-label{

float :right;

}

.kb-article-wrapper .left-col-padding{

padding-right : 5px !important;

}

.kb-article-wrapper .right-col-padding{

padding-left : 5px !important;

}

.panel-message-position

{

float: none;

}

@media only screen and (max-width: 400px) {

.pad-right{

padding-right:0px !important;

}

@media only screen and (max-width: 376px) {

.kb-article-wrapper .kb-mobile{

letter-spacing: 0px;

}

.kb-article-wrapper .kb-mobile .title-secondary-data{

word-spacing:0px;

}

.kb-article-wrapper .kb-mobile .title-secondary-data .str-rating{

margin-top: 17px;

display: block;

}

.kb-article-wrapper .kb-mobile .title-secondary-data .str-rating .pad-right{

display: none;

}

/*Versions dropdown screen width adjustment*/

@media only screen and (min-width: 500px) {

.version-menu-list li,.version-menu-list{

font-size: 14px !important;

margin: auto;

min-width: 410px !important;

}

.version-menu-list li a,.version-menu-list li span{

display:block;

padding: 3px 10px !important;

white-space: normal !important;

}

@media only screen and (max-width: 500px) {

.version-menu-list li,.version-menu-list{

font-size: 14px !important;

margin: auto;

min-width: 200px !important;

width:100% !important;

}

.version-menu-list li a, .version-menu-list li span{

display:block;

padding: 3px 10px !important;

white-space: normal !important;

}

</style>

Client script

function($rootScope, $scope, $window, $timeout, spUtil, $sce, spModal, $uibModal,$location,cabrillo, snAnalytics) {

/* widget controller */

var c = this;

if (c.data.redirect) {

var id = $location.search().sys_kb_id ? 'sys_kb_id' : 'sys_id';

if ($location.search()[id] && $location.search()[id] !== c.data.redirect) {

$location.state({addSPA: true});

$location.search('spa', 1);

$location.search(id, c.data.redirect);

$location.replace();

}

if(c.data.replacementArticleId) {

var queryParameters = $location.search();

var articleIdentifier = queryParameters.hasOwnProperty('sysparm_article') ? 'sysparm_article':( queryParameters.hasOwnProperty('sys_kb_id') ? 'sys_kb_id' : 'sys_id');

if(queryParameters[articleIdentifier] !== c.data.replacementArticleId) {

$location.state({addSPA: true});

$location.search('spa', 1);

$location.search(articleIdentifier, c.data.replacementArticleId);

if(articleIdentifier == 'sysparm_article'){

$location.search("sys_kb_id",null);

$location.search("sys_id",null);

}

else if(articleIdentifier == 'sys_kb_id' || articleIdentifier == 'sys_id' ){

$location.search("sysparm_article",null);

}

$location.replace();

}

if(c.data.page_title && c.data.page_title != $window.document.title) {

$window.document.title = c.data.page_title;

}

$window.onpopstate = function (e){

if(e && e.state && e.state.addSPA){

$location.search('spa',null);

$location.replace();

}

};

if(c.data.isValid){

if(c.data.kbContentData && c.data.kbContentData.isTemplate ){

c.data.kbContentData.data.forEach(function(field){

if(field.type == 'html')

field.content = $sce.trustAsHtml(field.content);

});

if (c.data.articleType === 'wiki')

c.data.kbWiki = $sce.trustAsHtml(c.data.kbWiki);

}

else if (c.data.articleType === 'wiki')

c.data.kbWiki = $sce.trustAsHtml(c.data.kbWiki);

else

c.data.kbContentData.data = $sce.trustAsHtml(c.data.kbContentData.data);

}

$scope.submitted = false;

c.flagMessage = null;

$timeout(function(){

$rootScope.$broadcast("sp.update.breadcrumbs", $scope.data.breadCrumb);

});

$rootScope.properties = $scope.data.properties;

$rootScope.messages = $scope.data.messages;

$rootScope.isValid = c.data.isValid;

$rootScope.isKBAdmin = $scope.data.isKBAdmin;

$rootScope.isKBOwner = $scope.data.isKBOwner;

$rootScope.article_sys_id = $scope.data.article_sys_id;

$rootScope.attachments = $scope.data.attachments;

$rootScope.attachedIncidents = $scope.data.attachedIncidents;

$rootScope.affectedProducts = $scope.data.affectedProducts;

$rootScope.displayAttachments = $scope.data.displayAttachments;

$rootScope.hideFeedbackOptions = $scope.data.hideFeedbackOptions;

$rootScope.helpfulContent = $scope.data.helpfulContent;

$rootScope.tableName = $scope.data.tableName;

$rootScope.hasComments = $scope.data.hasComments;

$scope.data.isSubscribed = $scope.data.isArticleSubscribed || $scope.data.isArticleSubscribedAtKB;

$scope.data.subscribeLabel = ($scope.data.isSubscribed ? $scope.data.messages.SUBSCRIBED : $scope.data.messages.SUBSCRIBE);

c.createIncidentURL = c.options.create_task_url || ($scope.data.properties && $scope.data.properties.createIncidentURL);

if (c.createIncidentURL) {

c.createIncidentURL = c.createIncidentURL.replace("$[encodedKb_desc]", encodeURIComponent(c.data.shortDesc));

}

c.createIncidentLabel = c.options.create_task_prompt || $scope.data.messages.CREATE_INCIDENT;

c.showCreateIncident = c.data.isLoggedInUser && c.options.show_create_incident_action != 'false' && c.data.properties && c.data.properties.showKBCreateIncident && c.createIncidentURL;

c.showFlagArticle = c.data.properties && c.data.properties.showKBFlagArticle && c.data.properties.showRatingOptions;

c.showMenu = c.data.properties && (c.showFlagArticle || c.data.properties.isEditable || c.showCreateIncident);

$rootScope.stackUrl = window.location.pathname + '?id='+c.data.params.sysparm_article_view_page_id+'%26' + (c.data.params.sysparm_article ? 'sysparm_article=' + c.data.params.sysparm_article : 'sys_kb_id=' + c.data.params.sys_kb_id);

c.stackUrl = $rootScope.stackUrl;

c.flagMessage = '';

c.task ={};

c.imageInstance = '';

$scope.data.toggleSubscribed = ($scope.data.isSubscribed ? true : false);

c.reasons = c.data.feedback_reasons;

c.data.reason = '4';

c.imageInstance = '';

c.minImageHeight = parseInt(c.options.min_image_height) || 100;

c.minImageWidth = parseInt(c.options.min_image_width) || 185;

c.readOnly = false;

c.isMobile = spUtil.isMobile() || cabrillo.isNative();

c.isAgentApp = navigator.userAgent.indexOf('Agent') > -1;

c.editUrl = c.data.wordOnlineUrl || 'kb_knowledge.do?sys_id=' + c.data.article_sys_id + '&sysparm_stack=' + c.stackUrl;

//Use KB specific stylic for all portals unless rating style is set

c.KBRatingStyle = c.options.kb_rating_style;

if(c.data.langList && c.data.langList.length > 1){

for(var lng in c.data.langList){

if(c.data.langList[lng].selected == true){

c.selectedLanguage = c.data.langList[lng];

break;

}

var payload= {};

payload.name = "View Knowledge Article";

payload.data = {};

payload.data["Article Title"] = c.data.shortDesc;

payload.data["Article SysID"] = c.data.article_sys_id;

payload.data["Language"] = c.selectedLanguage ? c.selectedLanguage.language : "en";

snAnalytics.addEvent(payload);

populateBreadCrumbURLs();

function populateBreadCrumbURLs() {

if(c.data.breadCrumb) {

if(c.data.breadCrumb[0].type == 'kb_knowledge_base') {

if( c.data.showKbHomeLink && c.data.kb_knowledge_page!='kb_search') {

c.data.breadCrumb[0].url = '?id=' + c.data.kb_knowledge_page + '&kb_id=' + c.data.breadCrumb[0].values.kb_knowledge_base;

} else {

c.data.breadCrumb[0].url = '?id=kb_search&kb_knowledge_base=' + c.data.breadCrumb[0].values.kb_knowledge_base;

}

for(var i = 1; i < c.data.breadCrumb.length; i++) {

if(c.data.breadCrumb[i].type == 'kb_category') {

if(c.data.showKbHomeLink && c.data.kb_knowledge_page!='kb_search') {

if(c.data.breadCrumb[i].values.kb_category == "NULL_VALUE") {

c.data.breadCrumb.splice(i, 1);

} else {

c.data.breadCrumb[i].url = '?id=kb_category&kb_id=' + c.data.breadCrumb[i].values.kb_knowledge_base + '&kb_category=' + c.data.breadCrumb[i].values.kb_category;

}

} else {

c.data.breadCrumb[i].url = '?id=kb_search&kb_knowledge_base=' + c.data.breadCrumb[i].values.kb_knowledge_base + '&kb_category=' + c.data.breadCrumb[i].values.kb_category;

}

var shouldSetTitle = c.data.params.sysparm_language && (c.data.number != c.data.params.sysparm_article);

if(c.options.set_page_title != 'false' || shouldSetTitle){

if (c.data.page_title) {

// setting default page title for supporting km seo

$window.document.title = c.data.page_title;

var metaTag = $('meta[custom-tag][name="description"]')[0];

if(metaTag)

metaTag.content = c.data.meta_tag;

}

c.showVersions = false;

c.toggleVersions = function(){

c.showVersions = !c.showVersions;

};

c.selectLanguage = function(ind){

var viewAsUser = "";

if(c.data.params.view_as_user.length > 0)

viewAsUser = "&view_as_user=" + c.data.params.view_as_user;

$window.location.replace('?id='+c.data.params.sysparm_article_view_page_id+'&sys_kb_id=' + c.data.langList[ind].sys_id + viewAsUser);

};

c.showActionMenu = function(){

if(c.showMenu){

return true;

}

else{

if(c.data.properties && c.data.properties.isSubscriptionEnabled && $window.innerWidth < 992)

return true;

else

return false;

}

c.toggleSection = function(field) {

field.collapsed = !field.collapsed;

$('#'+field.column).slideToggle("fast");

};

c.handleSubscribeButtonFocus = function(){

if($scope.data.isSubscribed){

$scope.data.subscribeLabel = $rootScope.messages.UNSUBSCRIBE;

$scope.data.toggleSubscribed = !$scope.data.toggleSubscribed;

}

};

c.handleSubscribeButtonBlur = function(){

if($scope.data.isSubscribed){

$scope.data.subscribeLabel = $rootScope.messages.SUBSCRIBED;

$scope.data.toggleSubscribed = !$scope.data.toggleSubscribed;

}

c.closeUnsubscribeModal = function(){

$("#unSubscribeModal").modal('hide');

};

c.handleSubscription = function(confirmation){

c.data.actionName = null;

if(!$scope.data.isSubscribed){

c.data.actionName = 'subscribe';

c.data.articleSysId = $scope.data.article_sys_id;

c.data.articleNum = $scope.data.number;

}

else

{

if($scope.data.isArticleSubscribed && !$scope.data.isArticleSubscribedAtKB){

c.data.actionName = "unsubscribe";

c.data.articleSysId = $scope.data.article_sys_id;

c.data.articleNum = $scope.data.number;

c.data.unsubscribeKB = false;

}

else if(!confirmation){

//$("#unSubscribeModal").modal();

var unsubscribeMessage = "<p>" + c.data.messages.UNSUBSCRIBE_CONTENT + "</p><p><b>" + c.data.messages.UNSUBSCRIBE_CONFIRMATION + "</b></p>";

spModal.open(

{

title: c.data.messages.UNSUBSCRIBE,

buttons : [{label : c.data.messages.NO, cancel : true}, {label: c.data.messages.YES, primary : true}],

message : unsubscribeMessage

}).then(function(){

c.handleSubscription('Y');

}, function(){

c.closeUnsubscribeModal();

});

return;

}

else if(confirmation === 'Y'){

c.data.actionName = "unsubscribe";

c.closeUnsubscribeModal();

c.data.articleSysId = $scope.data.article_sys_id;

c.data.kbSysId = $scope.data.kbSysId;

c.data.articleNum = $scope.data.number;

c.data.kbName = $scope.data.kbName;

c.data.unsubscribeKB = true;

}

c.server.get({action : c.data.actionName, kbSysId : c.data.kbSysId, kbName : c.data.kbName, articleSysId : c.data.articleSysId, articleNum : c.data.articleNum, unsubscribeKB : c.data.unsubscribeKB, isArticleSubscribed: c.data.isArticleSubscribed, isKBSubscribed : c.data.isArticleSubscribedAtKB}).then(function(resp){

if(c.data.actionName == 'subscribe'){

$scope.data.isArticleSubscribed = true;

$scope.data.isSubscribed = true;

$scope.data.subscribeLabel = $rootScope.messages.SUBSCRIBED;

}

else{

$scope.data.isArticleSubscribed = false;

$scope.data.isSubscribed = false;

$scope.data.isArticleSubscribedAtKB = false;

$scope.data.subscribeLabel = $rootScope.messages.SUBSCRIBE;

}

c.showUIMessage('info', resp.data.responseMessage);

});

};

c.submitFlagComments = function(){

if(!c.data.comment){

c.flagMessage = "${Please provide a comment to flag the article}";

$("#flagComment").focus();

return false;

}

else{

$("#submitFlagComment").attr("disabled", true);

c.server.get({action : 'saveFlagComment', article_sys_id : c.data.article_sys_id, comment : c.data.comment}).then(function(resp){

if(resp.data.feedbackSuccess)

c.showUIMessage('info', c.data.messages.ARTICLE_FLAGGED);

else

c.showUIMessage('error', c.data.messages.RATE_LIMIT_REACHED);

});

c.clearComment();

}

};

c.copyPermalink = function(){

var v = document.createElement('textarea');

var permalink = document.location.origin + document.location.pathname + '?id='+c.data.params.sysparm_article_view_page_id+'&sysparm_article=' + $scope.data.number;

v.innerHTML = permalink;

v.className = "sr-only";

document.body.appendChild(v);

v.select();

var result = true;

try {

result = document.execCommand('copy');

}

catch(err){

result = false;

}

finally{

document.body.removeChild(v);

}

if(result === true){

c.showUIMessage('info', c.data.messages.PERMALINK_COPIED);

}

else{

$window.prompt("${Because of a browser limitation the URL can not be placed directly in the clipboard. Please use Ctrl-C to copy the data and escape to dismiss this dialog}", permalink);

}

$('p.kb-permalink button').focus();

};

var modal = null;

c.launchFlagModal = function(e){

c.clearComment();

var pageRoot = angular.element('.sp-page-root');

modal = $uibModal.open(

{

title : c.data.messages.FLAG_THIS_ARTICLE,

scope : $scope,

templateUrl : 'kb-flag-article-modal',

keyboard: true,

controller: function($scope) {

$scope.$on('modal.closing', function() {

pageRoot.attr('aria-hidden', 'false');

// Toggle dropdown if not already visible:

if ($('.dropdown').find('.moreActionsMenuList').is(":hidden") && !$("#submitFlagComment").attr("disabled")) {

$('.more-actions-menu').dropdown('toggle');

//Give focus to the flagArticle

$('#flagArticleButton').focus();

}

});

}

});

modal.rendered.then(function() {

//hide the root page headings when modal is active

pageRoot.attr('aria-hidden', 'true');

$("#flagComment").focus();

});

e.stopPropagation();

}

var taskPopUp = $rootScope.$on("sp.kb.feedback.openTaskPopup",function(event,data){

c.ftask = {};

if(data){

c.launchFeedbackTaskModal();

c.ftask.feedback_action = data.feedback_data.action;

c.ftask.feedback_rating = data.feedback_data.rating

c.ftask.action= "createFeedbackTask";

}

});

c.launchFeedbackTaskModal = function(){

var pageRoot = angular.element('.sp-page-root');

c.clearFeedbackTask();

modal = $uibModal.open({

title : c.data.messages.FEEDBACK,

windowClass : 'app-modal-window',

scope : $scope,

templateUrl : 'kb-feedback-task-modal',

keyboard: true,

controller: function($scope) {

$scope.$on("modal.closing", function() {

pageRoot.attr('aria-hidden', 'false');

$('#useful_no').focus();

if (!c.submitted) {

c.data.reason = "4";

c.data.details = "";

}

if (c.ftask.action == "createFeedbackTaskWithFlagComment" && !c.submitted)

return;

modal = null;

c.server.get({

action: c.ftask.action,

article_sys_id: c.data.article_sys_id,

reason: c.data.reason,

details: c.data.details,

feedback_action: c.ftask.feedback_action,

rating: c.ftask.feedback_rating

}).then(function(resp) {

if (resp.data.responseMessage) {

if (resp.data.feedbackSuccess) {

c.showUIMessage('info', resp.data.responseMessage);

} else {

c.showUIMessage('error', resp.data.responseMessage);

}

});

c.clearFeedbackTask();

});

}

});

modal.rendered.then(function() {

//hide the root page headings when modal is active

pageRoot.attr('aria-hidden', 'true');

$('.type-multiple_choice input[aria-checked="true"]').focus();

});

}

c.clearComment = function(e){

if(e){

e.stopPropagation();

e.preventDefault();

}

$scope.data.comment = '';

c.flagMessage = '';

c.closePopup();

}

c.closeTaskPopup = function(e){

if(e){

e.stopPropagation();

e.preventDefault();

}

modal.dismiss({$value: "dismiss"});

$('#useful_no').focus();

}

c.selectReason = function(e, elem){

// space keycode to select the radio button

if(e.keyCode ==32){

$("div.type-multiple_choice").find("input[type=radio]").each(function(){

$(this).attr("checked", false);

$(this).attr("aria-checked", false);

$(this).find("input[type=radio]").attr("checked", false);

$(this).find("input[type=radio]").attr("aria-checked", false);

});

$(e.target).click();

$(e.target).find("input[type=radio]").click();

}

c.showUIMessage = function(type,msg){

if(cabrillo.isNative()){

cabrillo.message.showMessage(type != 'error' ? cabrillo.message.SUCCESS_MESSAGE_STYLE : cabrillo.message.ERROR_MESSAGE_STYLE, msg);

}else{

if(type == 'error')

spUtil.addErrorMessage(msg);

else

spUtil.addInfoMessage(msg);

}

c.closePopup = function(){

if(modal){

modal.dismiss();

}

c.clearFeedbackTask = function(){

c.submitted = false;

c.data.reason = '4';

c.data.details = '';

c.flagMessage = '';

c.ftask = {};

c.closePopup();

}

c.submitFeedbackTask = function(){

if(!c.data.reason){

c.flagMessage = "${Please provide the mandatory details}";

$("#detailsComment").focus();

return false;

}

else{

c.submitted = true;

c.closePopup();

}

c.imgModalClose = function(){

c.imageInstance.close();

}

c.getLabelForTemplateField = function(label, isCollapsed) {

if(isCollapsed)

return label + " " + c.data.messages.COLLAPSED_FIELD;

else

return label + " " + c.data.messages.EXPANDED_FIELD;

}

$scope.$on("$destroy", taskPopUp);

$("#flagComment").keydown(function(ev){

if(ev.which ==13)

$("#flagComment").click();

});

c.handleKeyDown = function(ev) {

if (ev.which == 13)

$(ev.target).click();

}

var favoriteEvent = $rootScope.$on('favorite', function(e, favorite) {

$scope.showFavorite = favorite.showFavorite;

$scope.isFavorite = favorite.isFavorite;

});

$scope.$on("$destroy", favoriteEvent);

$scope.toggleFavorite = function($event){

$event.preventDefault();

$event.stopPropagation();

$scope.$broadcast('toggleFavorite');

}

var destroyRootScopeArticleSysId = function() {

$rootScope.article_sys_id = null;

}

$scope.$on("$destroy", destroyRootScopeArticleSysId);

c.Review = function(des){

alert(des);

c.data.action1="get_value";

c.data.reviewtime1=des;

c.server.update();

// alert(data.reviewdate);

Server script

data.tsQueryId = $sp.getParameter("sysparm_tsqueryId") || "";

var isMESP = (options.is_mobile && options.is_mobile == "true") || ($sp.getParameter("id") == "me_kb_view") || false;

data.isMESP = isMESP;

options.kb_rating_style = options.kb_rating_style ? options.kb_rating_style == "true" : true;

var portalRecord = $sp.getPortalRecord();

var portal = portalRecord.getUniqueValue();

data.showKbHomeLink = (portal != '45d6680fdb52220099f93691f0b8f5ad');

if(!input){

var kbViewModel = new global.KBViewModel();

data.isCrawlerBot = kbViewModel.checkCrawlerBot();

data.messages = {};

populateParameters();

if(data.isCrawlerBot){

kbViewModel.findKnowledgeById(GlideAppCache.get("articleSysId"));

var knowledgeRecord = kbViewModel.knowledgeRecord;

var isValidRecord = kbViewModel.isValid;

if (options.redirect_latest == 'true' && isValidRecord && knowledgeRecord && !knowledgeRecord.article_id.nil()) {

var latest = kbViewModel.getLatestAccessibleVersionFromId(knowledgeRecord.article_id);

var newVersionAvailable = !gs.nil(latest) && (latest.getValue('version')!=knowledgeRecord.getValue('version'));

if(newVersionAvailable){

data.params.sys_kb_id = latest.getValue('sys_id');

data.redirect = data.params.sys_kb_id;

kbViewModel = new global.KBViewModel();

kbViewModel.getInfoForSP(data.params);

isValidRecord = kbViewModel.isValid;

knowledgeRecord = kbViewModel.knowledgeRecord;

}

data.knowledgeExists = kbViewModel.knowledgeExists;

if (isValidRecord && knowledgeRecord) {

data.isKBAdmin = kbViewModel.isAdminUser(knowledgeRecord);

data.isArticleExpired = kbViewModel.isArticleExpired(knowledgeRecord);

if (data.isArticleExpired && !data.isKBAdmin) {

data.messages.ARTICLE_EXPIRED = gs.getMessage("This knowledge item has expired");

}

else {data.isKBOwner = (gs.getUserID() == knowledgeRecord.kb_knowledge_base.owner);

populateDataForCrawler();

kbViewModel.setTableName(knowledgeRecord.getTableName() + "");

data.attachments = kbViewModel.getAttachments();

populateMessages();

data.page_title = getPageTitle();

data.meta_tag = getMetaTag();

if(data.articleType === 'wiki'){

initGlideWiki();

}

data.shortDesc = knowledgeRecord.short_description.getDisplayValue() + "";

}

else{

data.messages.INSUFFICIENT_PREVILEGES = gs.getMessage("You do not have sufficient privileges to access this knowledge item");

data.messages.RECORD_NOT_FOUND = gs.getMessage("Knowledge record not found");

}

else{

var hasViewAsUserAccess = true;

if(!gs.nil(data.params.view_as_user)){

var response = isUserAllowedToViewAs(data.params);

if(response.hasAccess == false){

data.messages.INSUFFICIENT_PREVILEGES = response.message;

data.isValid = false;

data.knowledgeExists = true;

hasViewAsUserAccess = false;

}

if(hasViewAsUserAccess){

kbViewModel.setShowVersionHistory(options.show_version_info);

kbViewModel.getInfoForSP(data.params);

var isValidRecord = kbViewModel.isValid;

var canAdminOverrideRedirect = ($sp.getParameter('sysparm_redirect') + '' === 'false') && kbViewModel.isAdminUser(kbViewModel.knowledgeRecord);

if(isValidRecord && !canAdminOverrideRedirect) {

var articleIdentifier = !gs.nil(data.params.sysparm_article) ? 'sysparm_article' : (!gs.nil(data.params.sys_kb_id) ? 'sys_kb_id' : 'sys_id');

var baseArticleURL = $sp.getPortalRecord().getDisplayValue('url_suffix') + '?id=' + $sp.getParameter('id') + '&' + articleIdentifier + '=' + data.params[articleIdentifier] + '&sysparm_redirect=false';

if(kbViewModel.isAdminUser(kbViewModel.knowledgeRecord)) {

data.replacementAlert = gs.getMessage("The article <a href={0}>{1}</a> has been retired and replaced with the current article.", [baseArticleURL, kbViewModel.knowledgeRecord.getValue('number')]);

} else {

data.replacementAlert = gs.getMessage("The article {0} has been retired and replaced with the current article.", [kbViewModel.knowledgeRecord.getValue('number')]);

}

while(isValidRecord && kbViewModel.hasReplacementAvailable()) {

if(articleIdentifier === 'sysparm_article') {

data.params[articleIdentifier] = kbViewModel.knowledgeRecord.getElement('replacement_article.number') + '';

delete data.params["sys_kb_id"];

delete data.params["sys_id"];

} else {

data.params[articleIdentifier] = kbViewModel.knowledgeRecord.getValue('replacement_article');

var latestReplacementArticle = kbViewModel.getLatestAccessibleVersionFromId(data.params[articleIdentifier]);

var isLatest = (!gs.nil(latestReplacementArticle) && (latestReplacementArticle.getValue('version')!=kbViewModel.knowledgeRecord.getValue('version')));

data.params[articleIdentifier] = isLatest? latestReplacementArticle.getValue('sys_id'):data.params[articleIdentifier];

delete data.params["sysparm_article"];

}

data.replacementArticleId = data.params[articleIdentifier];

kbViewModel = new global.KBViewModel();

kbViewModel.setShowVersionHistory(options.show_version_info);

kbViewModel.getInfoForSP(data.params);

isValidRecord = kbViewModel.isValid;

}

if (options.redirect_latest == 'true' && isValidRecord && kbViewModel.knowledgeRecord && kbViewModel.versioningInfo.newVersionAvailable) {

data.params.sys_kb_id = kbViewModel.versioningInfo.newVersion.getValue('sys_id');

data.redirect = data.params.sys_kb_id;

kbViewModel = new global.KBViewModel();

kbViewModel.getInfoForSP(data.params);

isValidRecord = kbViewModel.isValid;

}

var knowledgeRecord = kbViewModel.knowledgeRecord;

if(isValidRecord && data.params.view_as_user.length > 0 && knowledgeRecord.getValue("view_as_allowed") == 0)

isValidRecord = false;

var kbPortal = new KBPortalService();

data.knowledgeExists = kbViewModel.knowledgeExists;

data.kb_knowledge_page = $sp.getDisplayValue("kb_knowledge_page") || "kb_view2";

data.langList = [];

var tsQueryId = $sp.getParameter("sysparm_tsqueryId");

var rank = $sp.getParameter("sysparm_rank");

if(tsQueryId && rank && tsQueryId != ""){

kbViewModel.updateTsQueryKbWithRank(tsQueryId,rank);

}

options.knowledge_bases = options.knowledge_bases || String(kbPortal.getServicePortalKnowledgeBases($sp.getPortalRecord().url_suffix)) || "";

if(options.knowledge_bases && knowledgeRecord && knowledgeRecord.kb_knowledge_base ){

if(options.knowledge_bases.indexOf(knowledgeRecord.kb_knowledge_base) == -1)

isValidRecord = false;

}

data.isArticleExpired = false;

data.viewAsUser = data.params.view_as_user;

if (isValidRecord && knowledgeRecord) {

data.isKBAdmin = kbViewModel.isAdminUser(knowledgeRecord);

data.isArticleExpired = kbViewModel.isArticleExpired(knowledgeRecord);

if (data.isArticleExpired && !data.isKBAdmin) {

data.messages.ARTICLE_EXPIRED = gs.getMessage("This knowledge item has expired");

} else {

data.isKBOwner = (gs.getUserID() == knowledgeRecord.kb_knowledge_base.owner);

populateDataFromKBViewModel();

// fetching default page title to support km seo

data.page_title = getPageTitle();

data.meta_tag = getMetaTag();

populateMessages();

populateCommonProperties();

if(!isMESP){

populateBreadCrumbs();

populateVersionInfo();

}

handleViewCountIncrement();

if(!isMESP)

populateContributorInfo();

if(data.articleType === 'wiki'){

initGlideWiki();

}

data.sys_updated_on = "";

if (kbViewModel.publishedRecord) {

published = kbViewModel.publishedRecord.published;

data.sys_updated_on = kbViewModel.publishedRecord.sys_updated_on + "";

}

data.shortDesc = knowledgeRecord.short_description.getDisplayValue() + "";

populateSystemProperties();

getFeedbackReasonValues();

if(data.properties.showAffectedProducts === 'true' || data.properties.showAffectedProducts === true){

populateAffectedProducts();

}

if(data.properties.showAttachedTasks === true || data.properties.showAttachedTasks === 'true'){

populateAttachedTasks();

}

data.favoriteWidget = $sp.getWidget('ec_favorite', {'table': 'kb_knowledge', 'sys_id': data.article_sys_id});

$sp.logStat('KB Article View', "kb_knowledge", knowledgeRecord.sys_id, knowledgeRecord.short_description);

}

else{

data.messages.INSUFFICIENT_PREVILEGES = gs.getMessage("You do not have sufficient privileges to access this knowledge item");

data.messages.RECORD_NOT_FOUND = gs.getMessage("Knowledge record not found");

}

if(input){

if(input.action === 'saveFlagComment'){

var kbPortal = new KBPortalService();

var params = {};

params.sysparm_id = input.article_sys_id;

params.feedback = input.comment;

params.sysparm_flag = "true";

params.ts_queryId = data.tsQueryId;

var response = kbPortal.kbWriteCommentWithParams(params);

var resp = new global.JSON().decode(response);

data.feedbackSuccess=resp.success;

}

if(input.action == 'createFeedbackTask'){

var response;

var kbPortal = new KBPortalService();

var successMessage = options.feedback_message ? options.feedback_message : gs.getMessage('Thank you, we appreciate your feedback');

var max_daily_comments = gs.getProperty("glide.knowman.max_comments_per_user_daily",'0');

var failureMessage = parseInt(max_daily_comments)>0? gs.getMessage("You have reached the daily limit for comments posted by a user."):gs.getMessage('Failed to save feedback');

var params = buildParams();

params.reason = input.reason;

params.comments = input.details;

if(input.feedback_action == "useful_no"){

params.useful = "no";

response = kbPortal.saveUsefulWithParams(params) + '';

}else if(input.feedback_action == "rating"){

params.rating = input.rating;

response = kbPortal.saveStarRatingWithParams(params) + '';

}

data.responseMessage = response.includes('true') ? successMessage : failureMessage;

var resp = new global.JSON().decode(response);

data.feedbackSuccess = resp.success;

}

if(input.action === 'subscribe'){

var subResult = subscribeObject('Article', input.articleSysId, gs.getUserID());

if(subResult){

data.responseMessage = gs.getMessage("You are now subscribed to {0}. You will be notified of any new activity according to your notification settings.", input.articleNum);

}

if(input.action === 'unsubscribe'){

var subResult = false;

if(input.unsubscribeKB){

subResult = unsubscribeObject('KB', input.articleSysId, input.kbSysId);

if(subResult === 'Article'){

data.responseMessage = gs.getMessage("Your subscriptions to {0} Knowledge Base and {1} have been removed.", [input.kbName, input.articleNum]);

}

else{

data.responseMessage = gs.getMessage("Your subscription to {0} Knowledge Base has been removed.", input.kbName);

}

else{

subResult = unsubscribeObject('Article', input.articleSysId, null);

if(subResult){

data.responseMessage = gs.getMessage("Your subscription to {0} has been removed.", input.articleNum);

}

if(input.action == 'kbAttachArticle'){

var kAjax = new global.KnowledgeAjax();

data.articleContent = kAjax.kbAttachArticleImpl(input.value);

}

function buildParams(){

var params = {};

params.article = input.article_sys_id;

params.sysparm_id = input.article_sys_id;

params.ts_queryId = data.tsQueryId;

params.session_id = gs.getSessionID();

params.user = gs.getUserID();

return params;

}

function subscribeObject(type, sysId, userId){

var kAjax = new global.KnowledgeAjax();

return kAjax.subscribeKbArticle(sysId, "7d8f537453003200fa9bd7b08cc5872c");

}

function unsubscribeObject(type, articleSysId, kbSysId){

var kAjax = new global.KnowledgeAjax();

if(type === 'Article'){

return kAjax.unsubscribeKbArticle(articleSysId);

}

else{

return kAjax.unsubscribeKB(articleSysId, kbSysId);

}

function populateMessages(){

data.messages.REASON = gs.getMessage("Reason");

data.messages.DETAILS = gs.getMessage("Details");

data.messages.FEEDBACK = gs.getMessage("Feedback");

data.messages.THANKYOU_FEEDBACK = gs.getMessage("Thank you for the feedback");

data.messages.ADDTIONAL_DETAILS = gs.getMessage("Please provide additional details");

data.messages.NO_THANKS = gs.getMessage("No thanks");

data.messages.ADD_DETAIL = gs.getMessage("Add a Detail Comment");

data.messages.ARTICLE_FLAGGED = gs.getMessage("Article has been flagged");

data.messages.FLAG_THIS_ARTICLE = gs.getMessage("Flag this article");

data.messages.ADD_COMMENT = gs.getMessage("Add a comment (mandatory)");

data.messages.NOT_RETIRED = gs.getMessage("Article not retired");

data.messages.NOT_PUBLISHED = gs.getMessage("Article not published");

data.messages.NOT_SAVED = gs.getMessage("Article not saved");

data.messages.SAVED = gs.getMessage("Article saved");

data.messages.HOME = gs.getMessage('Home');

data.messages.DISCARDED = gs.getMessage("Article changes discarded");

data.messages.SUBMITTED = gs.getMessage("Your article has been submitted");

data.messages.PREVIEW = gs.getMessage(" Preview ");

data.messages.PREVIEW_HINT = gs.getMessage("Preview changes");

data.messages.DELETE = gs.getMessage("Delete");

data.messages.CONFIRM_DELETE = gs.getMessage("Confirm deletion of this article?");

data.messages.TITLE_CANCEL = gs.getMessage("Cancel changes");

data.messages.MESSAGE_CANCEL = gs.getMessage("Discard all changes?");

data.messages.TITLE_RETIRE = gs.getMessage("Retire");

data.messages.MESSAGE_RETIRE = gs.getMessage("Retire this article?");

// Status messages for the message bar.

data.messages.DRAFT_MSG = gs.getMessage("This knowledge item has been created");

data.messages.REVIEW_MSG = gs.getMessage("This knowledge item has been published");

data.messages.PUBLISHED_MSG = gs.getMessage("This knowledge item has been published");

data.messages.PEND_RETIRE_MSG = gs.getMessage("This knowledge item has been retired");

data.messages.RETIRED_MSG = gs.getMessage("This knowledge item has been retired");

data.messages.DELETE_FAIL_MSG = gs.getMessage("This article could not be deleted");

data.messages.TXT_PLACEHOLDER = gs.getMessage("Add content");

data.messages.LATEST_VERSION = gs.getMessage("Latest version");

data.messages.SUBSCRIBE = gs.getMessage("Subscribe");

data.messages.UNSUBSCRIBE = gs.getMessage("Unsubscribe");

data.messages.COPY_PERMALINK = gs.getMessage("Copy Permalink");

data.messages.SUBMIT = gs.getMessage('Submit');

data.messages.COMMENTS = gs.getMessage('Comments');

data.messages.AFFECTED_PRODUCTS = gs.getMessage('Affected Products');

data.messages.OUTDATED = gs.getMessage('Outdated');

data.messages.KNOWLEDGE_BASE = gs.getMessage('Knowledge Base');

data.messages.KNOWLEDGE = gs.getMessage('Knowledge');

data.messages.ATTACHED_INCIDENTS = gs.getMessage("Most recent tasks");

data.messages.THANK_YOU = gs.getMessage("Thank you");

data.messages.RATE_LIMIT_REACHED = gs.getMessage("You have reached the daily limit for comments posted by a user.");

data.messages.NO_ATTACHMENTS = gs.getMessage("No attachments found");

data.messages.NO_INCIDENTS = gs.getMessage("No tasks found");

data.messages.NO_PRODUCTS = gs.getMessage("No affected products found");

data.messages.EDIT = gs.getMessage("Edit Article");

data.messages.REVIEW= gs.getMessage("Update Review Date");

data.messages.ATTACHMENTS = gs.getMessage('Attachments');

data.messages.CREATE_INCIDENT = gs.getMessage("Create Incident");

data.messages.FLAG_ARTICLE = gs.getMessage("Flag Article");

data.messages.PERMALINK_COPIED = gs.getMessage("Permalink copied successfully");

data.messages.SUBSCRIPTION_CONFIRMATION = gs.getMessage("You are now subscribed to {0}. You will be notified of any new activity according to your notification settings", data.number);

data.messages.SUBSCRIBED = gs.getMessage("Subscribed");

data.messages.YES = gs.getMessage("Yes");

data.messages.NO = gs.getMessage("No");

data.messages.UNSUBSCRIBE_CONTENT = gs.getMessage("In order to unsubsrcibe from this article, you will need to unsubscribe from the parent knowledge base: {0}. ", data.kbName);

data.messages.UNSUBSCRIBE_CONFIRMATION = gs.getMessage("Would you like to unsubscribe from {0}", data.kbName);

data.messages.CANCEL = gs.getMessage("Cancel");

data.messages.ACTION_MENU = gs.getMessage("More actions.");

data.messages.ACTION_MENU_LABEL = gs.getMessage("Actions");

data.messages.CLOSE = gs.getMessage("Close");

data.messages.JUST_NOW = gs.getMessage("just now");

data.messages.ARTICLE_RATING = gs.getMessage("Average article rating - {0} out of 5 stars", data.avgRating);

data.messages.EXTERNAL_CONTENT = gs.getMessage(gs.getProperty("sn_km_intg.glide.knowman.external.ui_label_for_external_content", "External Content"));

data.messages.DOWNLOAD_DOCUMENT = gs.getMessage('Download as Word (.docx)');

data.messages.COLLAPSED_FIELD = gs.getMessage('section is in collapsed mode');

data.messages.EXPANDED_FIELD = gs.getMessage('section is in expanded mode');

if(data.params.sysparm_kb_search_table){

var label = new GlideRecord(data.params.sysparm_kb_search_table).getLabel();

if(label)

data.messages.ATTACH_TO_TASK_LABEL = gs.getMessage("Attach to {0}", label);

else

data.messages.ATTACH_TO_TASK_LABEL = gs.getMessage("Attach to record");

}

function populateParameters(){

data.params = {};

data.params.sysparm_article = $sp.getParameter('sysparm_article');

data.params.sysparm_language = $sp.getParameter('sysparm_language');

data.params.sys_kb_id = $sp.getParameter('sys_kb_id') || $sp.getParameter('sys_id');

data.params.sysparm_no_update = $sp.getParameter('sysparm_no_update');

data.params.sysparm_no_suggest = $sp.getParameter('sysparm_no_suggest');

data.params.sysparm_no_info = $sp.getParameter('sysparm_no_info');

data.params.sysparm_no_create_incident = $sp.getParameter('sysparm_no_create_incident');

data.params.sysparm_ts_queryId = $sp.getParameter('sysparm_tsqueryId');

data.params.sysparm_article_view_page_id = $sp.getParameter('id');

data.params.view_as_user = $sp.getParameter('view_as_user') || '';

data.params.extension_type = $sp.getParameter('extension_type') || '';

if(data.params.view_as_user.length > 0)

data.params.override_LoggedInUser_Access = true;

data.params.sysparm_kb_search_table = $sp.getParameter('sysparm_kb_search_table')||'';

}

function populateSystemProperties(){

data.properties = {};

data.properties.showStarRating = getProperty("glide.knowman.show_star_rating", "show_star_rating", true, true);

data.properties.showRatingOptions = getProperty("glide.knowman.show_rating_options", "show_rating_options", true, true);

data.properties.showYesNoRatings = getProperty("glide.knowman.show_yn_rating", "show_yn_rating", true, true);

//data.properties.showFlagArticle = getProperty("glide.knowman.show_flag", "show_flag", true, true);

//data.properties.showFlagArticle = data.properties.showFlagArticle && !params.sysparm_no_suggest && !knowledgeRecord.disable_suggesting;

data.properties.showUserComments = getProperty("glide.knowman.show_user_feedback", "show_user_feedback", 'onload');

data.properties.showAffectedProducts = gs.getProperty('glide.knowman.affected_products.display','true');

data.properties.showAttachedTasks = gs.getProperty('glide.knowman.recent_tasks.display','true');

data.properties.attachFields = gs.getProperty('glide.knowman.attach.fields');

if(data.properties.showAttachedTasks === 'true'){

data.properties.showAttachedTasks = gs.hasRole('itil') || gs.hasRole('knowledge');

}

data.properties.showCreateIncident = !kbViewModel.isInPopup && !data.params.sysparm_no_create_incident;

data.properties.createIncidentURL = getProperty('glide.knowman.create_incident_link', 'create_incident_link', '', false);

data.properties.isSubscriptionEnabled = kbViewModel.isSubscriptionEnabled;

data.properties.isEditable = kbViewModel.isEditable;

data.properties.showFeedBack = kbViewModel.showKBFeedback;

data.properties.showKBRatingOptions = kbViewModel.showKBRatingOptions;

data.properties.showKBHelpfullRating = kbViewModel.showKBHelpfullRating;

data.properties.showKBStarRating = kbViewModel.showKBStarRating;

data.properties.showKBCreateIncident = kbViewModel.showKBCreateIncident;// && !kbViewModel.isInPopup && !params.sysparm_no_create_incident;

data.properties.showKBFlagArticle = kbViewModel.showKBFlagArticle && !data.params.sysparm_no_suggest && !knowledgeRecord.disable_suggesting;

data.properties.showKBUpdateAction = kbViewModel.showKBUpdateAction;

data.properties.readOnlyPage = gs.getProperty('glide.knowman.contextual_search.show_read_only_article','false');

}

function getProperty(propertyName, optionName, defaultValue, checkRoles){

var optionVal = options[optionName];

if(!optionVal || optionVal === 'use_system' || !(optionVal === 'yes' || optionVal === 'no') ){

var propValue = gs.getProperty(propertyName, defaultValue);

if(propValue && checkRoles){

var roles = gs.getProperty(propertyName + '.roles');

if (roles != null && roles != ''){

propValue = gs.hasRole(roles);

}

return propValue;

}

else {

return optionVal === 'yes' ? true : false;

}

function populateCommonProperties(){

data.isMobileView = ($sp.getParameter('sysparm_device') != "" && $sp.getParameter('sysparm_device') == "mobile");

data.isKBLanguagesNewUI = GlidePluginManager.isActive('com.glideapp.knowledge.i18n2');

if(data.isKBLanguagesNewUI){

data.langList = kbViewModel.getLanguagesToDisplay(knowledgeRecord);

}

function populateDataForCrawler(){

data.isValid = true;

data.article_sys_id = knowledgeRecord.sys_id + '';

data.kbContentData = kbViewModel.getArticleViewData();//.getArticleContentBySysId(data.article_sys_id);

data.number = knowledgeRecord.number + '';

data.articleType = knowledgeRecord.article_type + '';

data.attachments = kbViewModel.attachments;

data.shortDesc = knowledgeRecord.short_description.getDisplayValue() + "";

data.displayAttachments = knowledgeRecord.display_attachments + '';

data.kbSysId = knowledgeRecord.kb_knowledge_base.sys_id + '';

data.hasComments = false;

data.tableName = knowledgeRecord.sys_class_name + '';

}

function populateDataFromKBViewModel(){

data.isValid = true;

data.isLoggedInUser = gs.getSession().isLoggedIn();

data.canContributeToKnowledge = kbViewModel.canContributeToKnowledgeBase; //canContributeHelper.canContribute(kbViewModel.knowledgeRecord);

data.article_sys_id = knowledgeRecord.sys_id + '';

data.authorTitle = kbViewModel.authorTitle || kbViewModel.getAuthorInfo("author.title");

data.kbContentData = kbViewModel.getArticleViewData();

data.avgRating = Math.round(knowledgeRecord.rating);

data.number = knowledgeRecord.number + '';

data.articleType = knowledgeRecord.article_type + '';

data.permalink = kbViewModel.permalink;

data.category = knowledgeRecord.category;

data.attachments = kbViewModel.attachments;

data.shortDesc = knowledgeRecord.short_description.getDisplayValue() + "";

data.viewCount = knowledgeRecord.getDisplayValue('sys_view_count');

data.displayAttachments = knowledgeRecord.display_attachments + '';

data.tableName = knowledgeRecord.sys_class_name + '';

data.disableSuggesting = knowledgeRecord.disable_suggesting;

data.revisionString = kbViewModel.revisionString;

data.articleTemplate = kbViewModel.articleTemplateName;

data.isSubscriptionEnabled = kbViewModel.isSubscriptionEnabled;

data.helpfulContent = kbViewModel.helpfulText;

data.reviewdate = knowledgeRecord.u_review_date + '';

data.author = knowledgeRecord.author + '';

if(data.isSubscriptionEnabled === true && !isMESP){

data.isArticleSubscribed = (new global.ActivitySubscriptionContext().getSubscriptionService().isSubscribed(knowledgeRecord.sys_id).subscriptionId) ? true : false;//kbViewModel.isArticleSubscribed;

data.isArticleSubscribedAtKB = (new global.ActivitySubscriptionContext().getSubscriptionService().isSubscribed(knowledgeRecord.kb_knowledge_base).subscriptionId) ? true : false;//kbViewModel.isArticleSubsrcibedAtKB;

}

else{

data.isArticleSubscribed = false;

data.isArticleSubscribedAtKB = false;

}

data.kbSysId = knowledgeRecord.kb_knowledge_base.sys_id + '';

data.kbName = knowledgeRecord.kb_knowledge_base.getDisplayValue() + '';

data.externalArticle = kbViewModel.externalArticle;

data.hasComments = !kbViewModel.feedbackEntryInitialDisplay;

data.isTaskTable = data.params.sysparm_kb_search_table ? kbViewModel.isTaskTable(data.params.sysparm_kb_search_table) : false;

data.kbDocSysId = kbViewModel.kbDocSysId;

data.wordOnlineUrl = kbViewModel.wordOnlineUrl;

}

function populateBreadCrumbs(){

var breadCrumb = kbViewModel.getBreadcrumb();

data.breadCrumb = [];

data.breadCrumb.push({label: knowledgeRecord.kb_knowledge_base.title + ' (' + data.messages.KNOWLEDGE_BASE + ')', type: 'kb_knowledge_base', values: {kb_knowledge_base: knowledgeRecord.kb_knowledge_base.sys_id + ''}});

var ctg = '';

for(var i = 0; i < breadCrumb.length; i++){

ctg += breadCrumb[i].name;

if(i != breadCrumb.length - 1){

ctg += ' - ';

}

if(ctg !== '' && breadCrumb && breadCrumb.length > 0){

data.breadCrumb.push({label: ctg + '', type: 'kb_category', values: {kb_knowledge_base: breadCrumb[breadCrumb.length - 1].knowledge_base + '', kb_category: breadCrumb[breadCrumb.length - 1].value + ''}});

}

function handleViewCountIncrement(){

var incrementedViewCount = new global.KBViewModel().incrementAndReturnKBView(knowledgeRecord);

if(incrementedViewCount)

data.viewCount = parseInt(incrementedViewCount);

}

function initGlideWiki(){

try{

data.kbWiki = kbViewModel.getWikiContent();

}

catch(e){

data.kbWiki = '';

}

function populateAttachedTasks(){

data.attachedIncidents = [];

data.attachedIncidents = kbViewModel.getAttachedTasks();

}

function populateAffectedProducts(){

data.affectedProducts = [];

data.affectedProducts = kbViewModel.getAffectedProducts();

}

function populateVersionInfo(){

data.isVersioningEnabled = kbViewModel.versioningInfo.isEnabled;

data.versionList = kbViewModel.versioningInfo.history;

data.version = knowledgeRecord.getDisplayValue('version');

data.isLatestVersion = !(kbViewModel.versioningInfo.newVersionAvailable === true);

data.workflowState = (knowledgeRecord.workflow_state != 'published') ? ('(' + knowledgeRecord.workflow_state.getDisplayValue() + ')') : '';

data.versionInfo = kbViewModel.versioningInfo.versionDisplay;//((kbViewModel.versioningInfo.newVersionAvailable === true) ? 'v' + data.version : data.messages.LATEST_VERSION);

data.versionInfoLabel = kbViewModel.versioningInfo.versionDisplayLabel;

data.showHistory = kbViewModel.versioningInfo.showHistory;

data.hideFeedbackOptions = kbViewModel.hideFeedbackOptions;

data.versionWarningMessage = kbViewModel.versioningInfo.warningMessage;

if(data.versionWarningMessage){

data.versionWarningMessage = data.versionWarningMessage.replace('kb_view.do?', '?id='+data.params.sysparm_article_view_page_id+'&');

}

function populateContributorInfo(){

if(!GlidePluginManager.isActive('com.sn_communities')) return;

if(sn_communities.CommunityKnowledgeHarvest){

var h = new sn_communities.CommunityKnowledgeHarvest();

var res = h.getHarvestedContentInfo(''+knowledgeRecord.sys_id);

if(res && res.status == 200){

data.hInfo = res.data;

if(data.hInfo){

var message = gs.getMessage("Created from the Community by {0}");

var contributor = data.hInfo.contributor;

var profile = gs.getMessage('Community user');

if(contributor){

profile = contributor.name.length > 0 ? contributor.name : profile;

if(contributor.userId)

profile = '<a href="?id=community_user_profile&user='+contributor.userId+'" target="_blank_cm1" >'+profile+'</a>';

}

message = message.replace('{0}', profile);

data.hInfo.profileMessage = message;

}

function getFeedbackReasonValues(){

data.feedback_reasons=[];

var kbFbTask = new global.KBFeedbackTask();

var response = kbFbTask.getReasonValues();

if(response){

data.feedback_reasons = new global.JSON().decode(response);

}

function getPageTitle() {

var title = gs.getMessage("Knowledge Article View");

if (!gs.nil(data.article_sys_id)) // kb record found

title = knowledgeRecord.kb_knowledge_base.getDisplayValue() + " - " + data.shortDesc; // kb name - kb short_desc

else if (!gs.nil(data.params.sysparm_article_view_page_id)) {

// kb record NOT found - fetching the kb_article_view portal page title

var kbPage = new GlideRecord('sp_page');

kbPage.addQuery("id",data.params.sysparm_article_view_page_id+"");

kbPage.query();

if(kbPage.next())

title = kbPage.getValue('title');

}

return title;

}

function getMetaTag() {

var content = '';

// kb record found

if (!gs.nil(data.article_sys_id)){

content = knowledgeRecord.kb_knowledge_base.getDisplayValue() + " - "

+ knowledgeRecord.kb_category.getDisplayValue() + " - "

+ knowledgeRecord.meta_description.getDisplayValue();

}

return content;

}

function isUserAllowedToViewAs(params){

return new KBPortalService().isUserAllowedToViewAs(params);

}

if(input && input.action1=="get_value"){

console.log("input" + input.reviewtime1);

data.reviewtime=input.reviewtime1;

console.log(data.reviewtime +data.author);

var grupdate = new GlideRecord('kb_knowledge');

grupdate.addQuery('sys_id',data.reviewtime.toString());

grupdate.query();

while(grupdate.next()){

/*var actualreviewdate = grupdate.u_review_date;

var gdt = new GlideDateTime(actualreviewdate);

gdt.addMonths(12);

grupdate.u_review_date=gdt;*/

console.log('test');

grupdate.caller_id='9413981c1b445154f75a0e55cc4bcb39';

grupdate.update();

//data.time=knowledgeRecord.u_review_date;

}

}//update the review date

}