How can I add a currency field to a catalog item?

Casey3
Kilo Expert

I'm trying to figure out how I can add a currency field to a catalog item that we can use for reporting purposes.

Example: I have a catalog item that will require the task to have a dollar amount entered into a variable upon closing. This is the total dollar amount (USD) that the task costed to complete. Managers will want to see how much they've spent on these types of tasks over a period of time. So a report that we create would need to be able to add up this dollar amount for a given period of time or maybe show monthly totals. We haven't really dove into the reporting piece yet.

I'm not seeing the ability to add a combo box as shown here: https://docs.servicenow.com/bundle/london-platform-administration/page/administer/currency/concept/c...

I also came across the Currency values in scripts documentation, but I guess I'm not following how I could use this on the catalog task. https://docs.servicenow.com/bundle/london-platform-administration/page/administer/currency/concept/c...

Has anyone done this before or have recommendations on how I could do this?

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi,

Please see this link for basically making a currency variable. You'd hide this via UI Policy on all views except catalog task.

Something like this: https://community.servicenow.com/community?id=community_question&sys_id=962a8f69db5cdbc01dcaf3231f96...

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

9 REPLIES 9

Hi,

Just wanted to check on this. I believe you had my original post marked as correct, now it's not. I also wanted to check-in and see if my report suggestion above helped.

Please let me know and mark Correct for correct answer and any other reply as Helpful, if it was.

Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hi,

Any other issues remaining?

If not, if you don't mind, please mark my post as Helpful/Correct.

Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hello Allen,

Sorry for the delayed response, things got quite hectic with Knowledge! Thanks again for the input. I marked your original answer as correct and I'm pretty sure you've got me on the right path with the report you mentioned. If I manage to combine both answers and make them work, I'll edit my OP with the details.

Thanks again!

Naveen63
Tera Contributor

Hi Casey,

 

You may find the below thread helpful.

 

https://community.servicenow.com/community?id=community_question&sys_id=962a8f69db5cdbc01dcaf3231f96...

 

If this resolved your issue, please mark this as helpful! 

 

 

Regards,

Naveen

Rahul Kumar17
Tera Guru

hi

go for this link.

https://community.servicenow.com/community?id=community_question&sys_id=962a8f69db5cdbc01dcaf3231f96...

 

If my response helped please mark it correct and close the thread.

Thanks,
Rahul Kumar