How can I export knowledge base articles using the UI?

[sir8]

I would like the ability to export knowledgebase articles from service now and import it in another system for our clients to be able to search from.

What options to do I have for export formats and can I accomplish this using the user interface?

[snowolper]

Best Practice:
Export/Import Knowledge Bases, Categories, and Articles in batches. Do not attempt to transfer all at once as some KB Articles may be bigger than others and can cause corruption, issues or unintended issues (missing attachments and other items) that are easier to fix in batches then an all or nothing method. 

Also, create a local update set prior to starting just in case. 

Example: 

Need to export Knowledge Base, its Categories and all its relative Articles from SNOWsiteA too SNOWsiteB.

Follow these steps:

1. Be sure to export the Knowledge Base from SNOWsiteA and import the intended SNOWsiteB (Production, Test, Development, etc.).
2. Export the Knowledge Base Categories from SNOWsiteA and import the intended SNOWsiteB 
3. Export the Articles from SNOWsiteA:
4. 1. Go to SNOWsiteA Knowledge > Articles > All.
   2. Create a filter to render a scoped export.
   3. Right-click at the tables banner > Export > XML
5. Import the Articles to SNOWsiteB
6. Post Import
7. • Update all articles hardcoded hyperlinks to correct links
   • doublecheck all attachments and images
   • doublecheck styling
   • all other check and tests need to be applied.

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[Fred D]

Do you know how to export knowledge in xml with images included?  Is it possible to have images encoded using Base64?