how disable the toggle option in included item in order guide

Sri56
Tera Contributor

‎03-25-2022 02:14 AM

Hi Team,

I have an order guide where i have included 3 catalog item

I need to disable the toggle and collapse the field has hightlighted.

find_real_file.png

Please help me with the code.

 

Thanks,

Sri

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Pedro Grilo1
Mega Sage

‎03-25-2022 02:30 AM

Hi,

 

I don't believe there is an option to achieve this with Out-Of-Box.

You would need to customize the rules base and the SC Order Guide widget. Probably adding a "Mandatory" flag to the rule base and then using it on a clone of SC Order Guide widget to make the input disabled would work.

 

I hope it helps!

Pedro

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Vasantharajan N
Giga Sage
Giga Sage

‎02-23-2023 11:52 PM

Reference for future readers  There is a custom solution explained in the below given link and code is available as developer share

https://www.servicenow.com/community/itsm-articles/mandatory-rule-base-in-order-guides/ta-p/2304911


Thanks & Regards,
Vasanth
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