how disable the toggle option in included item in order guide

[Sri56]

Hi Team,

I have an order guide where i have included 3 catalog item

I need to disable the toggle and collapse the field has hightlighted.

Please help me with the code.

Thanks,

Sri

[Pedro Grilo1]

Hi,

I don't believe there is an option to achieve this with Out-Of-Box.

You would need to customize the rules base and the SC Order Guide widget. Probably adding a "Mandatory" flag to the rule base and then using it on a clone of SC Order Guide widget to make the input disabled would work.

I hope it helps!

Pedro

[Vasantharajan N]

Reference for future readers  There is a custom solution explained in the below given link and code is available as developer share

https://www.servicenow.com/community/itsm-articles/mandatory-rule-base-in-order-guides/ta-p/2304911