Hi,
I’m trying to control the behavior of the reference field preview in Service Portal / Employee Center (the (i) icon next to reference variables).
Context:
- When clicking the (i) icon, a popup/menu appears (Open in platform, Configure, etc.) and a record preview
- I think this is rendered by the front-end (widget / directive) and not by a traditional form view
My need: I want to control or restrict the content of the popup (record preview), preferably without modifying OOTB widgets
Question: Is there any supported way to:
- Customize the reference popup/menu behavior in Employee Center?
- Or is CSS (or widget override) the only viable approach?
Thanks in advance!
