How to Create ACL for Assignment Group.

venkysana · ‎03-16-2021

if Incident is Assigned group is CapGemini then the CapGemini Group members can write or edit the incident. If anyone opens that ticket who is not a member of CapGemini Group then they can't edit that ticket.

How to Achieve this with ACL?

Ankur Bawiskar · ‎03-16-2021

Hi,

then you can use this logic and don't use ACL

Display BR: On incident table

g_scratchpad.isMember = gs.getUser().isMemberOf('CapGemini');

Client script: on incident table

function onLoad(){

	if(g_scratchpad.isMember.toString() == 'false' && !g_form.isNewRecord()){
		var fields = g_form.getEditableFields();
		for (var x = 0; x < fields.length; x++) {
			g_form.setReadOnly(fields[x], true);
		}
	}
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎03-16-2021

Hi,

ACLs are the recommended way

1) table level WRITE ACL

2) Advanced script checkbox true

3) Script

answer = gs.getUser().isMemberOf('CapGemini');

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

venkysana · ‎03-16-2021

Please Check my Acl Is is Correct?

Ankur Bawiskar · ‎03-16-2021

Hi,

Script looks fine

please test with the user who is member of that group

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

venkysana · ‎03-16-2021

Thank you Sir,

Its working fine but I got some issues. some fields are not changed to read-only.

Please Check my attached screen shot.