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‎10-31-2018 02:57 AM
As highlighted in the below snip, i want to know how we can edit the browser tab when opening the Service portal. Since we have upgraded on London the tab is displayed as "Service Portal Title - Service Portal" (as seen in the snip below) but when i have compared with the Istanbul instance i have noticed that it is exactly the vice versa for all pages i.e. "Service Portal - Service Portal Title".
Does anyone knows that where exactly we can configure the tab name ?
Solved! Go to Solution.

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‎10-31-2018 03:34 AM
yes,
like @serviceportalpro said in @afifa link
"...For Service Portal pages, the tab name is derived using page name and portal name. The format is PAGE_NAME - PORTAL_NAME..." ( switched order with London ?)
so, to update the portal name part go to "Service Portal/Portals" and edit the "title" field for your portal
( or go to "Service Portal Configuration/Branding Editor/Quick Setup/Portal title" )
and to update the page name part go to "Service Portal Configuration/Pages/", and select "index" page for this portal ( or your custom index page) and change this page "Title".
Regards
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‎10-31-2018 03:15 AM
Hi Bhagyashree,
I think you can navigate to service portal> portals>edit the title field.
Mark correct if that helps!!
Regards,
Afifa
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‎10-31-2018 03:18 AM
The below link might help you out
https://community.servicenow.com/community?id=community_question&sys_id=7843566fdb9d5f40852c7a9e0f9619e0

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‎10-31-2018 03:34 AM
yes,
like @serviceportalpro said in @afifa link
"...For Service Portal pages, the tab name is derived using page name and portal name. The format is PAGE_NAME - PORTAL_NAME..." ( switched order with London ?)
so, to update the portal name part go to "Service Portal/Portals" and edit the "title" field for your portal
( or go to "Service Portal Configuration/Branding Editor/Quick Setup/Portal title" )
and to update the page name part go to "Service Portal Configuration/Pages/", and select "index" page for this portal ( or your custom index page) and change this page "Title".
Regards
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‎10-31-2018 03:46 AM
Yes, if the order of the tab name is switched from London upgrade then we have to edit the portal name title itself if needed!