How to edit the browser tab name when we open the Serviceportal?

Bhagyashree Mo1
Kilo Contributor

As highlighted in the below snip, i want to know how we can edit the browser tab when opening the Service portal. Since we have upgraded on London the tab is displayed as "Service Portal Title - Service Portal" (as seen in the snip below) but when i have compared with the Istanbul instance i have noticed that it is exactly the vice versa for all pages i.e. "Service Portal - Service Portal Title".

find_real_file.png

Does anyone knows that where exactly we can configure the tab name ?

 

 

1 ACCEPTED SOLUTION

yes,

like @serviceportalpro said in @afifa link
"...For Service Portal pages, the tab name is derived using page name and portal name. The format is PAGE_NAME - PORTAL_NAME..."  ( switched order with London ?)

so, to update the portal name part go to "Service Portal/Portals" and edit  the "title" field for your portal
( or go to "Service Portal Configuration/Branding Editor/Quick Setup/Portal title" )

and to update the page name part go to "Service Portal Configuration/Pages/", and select "index" page for this portal ( or your custom index page) and change this page "Title".

 

Regards

View solution in original post

5 REPLIES 5

Afifa1
Kilo Expert

Hi Bhagyashree,

 

I think you can navigate to service portal> portals>edit the title field.

 

 

Mark correct if that helps!!

 

Regards,

Afifa

Afifa1
Kilo Expert

The below link might help you out

 

https://community.servicenow.com/community?id=community_question&sys_id=7843566fdb9d5f40852c7a9e0f9619e0

yes,

like @serviceportalpro said in @afifa link
"...For Service Portal pages, the tab name is derived using page name and portal name. The format is PAGE_NAME - PORTAL_NAME..."  ( switched order with London ?)

so, to update the portal name part go to "Service Portal/Portals" and edit  the "title" field for your portal
( or go to "Service Portal Configuration/Branding Editor/Quick Setup/Portal title" )

and to update the page name part go to "Service Portal Configuration/Pages/", and select "index" page for this portal ( or your custom index page) and change this page "Title".

 

Regards

Yes, if the order of the tab name is switched from London upgrade then we have to edit the portal name title itself if needed!