How to get Catalog item's short description on the Service Portal Page
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10 hours ago
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9 hours ago
sharing other link which has solution
SC Order Status add request short description
It has exactly what you require
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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9 hours ago
sharing the working logic here
Modified the widget, highlighted the changes I did
Then Ctrl + Right Click and click Page in Designer
Then search your widget and replace it with the OOTB one
Output
RITM Catalog Item Short Description:
It shows now on summary page
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
