how to hide Remove button in attachments on incident form

amnew
Tera Contributor

Hi to all,

can any one please look at my requirement

My requirement is when ever a users adding some attachments on incident form there is possibility to remove that one including admin also when the state is at any stage of the ticket the following snapshot will shows some information about my requirement

ManageAttachments.png

in above figure i need to hide the   Remove button at the bottom   please help on this

am looking in the system properties but unable find the solution

6 REPLIES 6

anurag92
Kilo Sage

1. You can give a delete acl on sys_attachment table, and only allow admin by adding role.



2. You can edit the UI page for attachment and remove the 'Remove' button, but this will remove the button globally.


amnew
Tera Contributor

Hi Anurag


Thanks for ur replay


Yaa i just created a acl that is


Screenshot from 2017-03-03 15_28_51.png


any thing wrong with that kindly suggest me


It should be on sys_attachment.none.


I might have misunderstood the question initially. There should be delete ACL's existing on sys_attachment table. You can edit them instead of creating a new one.