How to i select multiple Incidents and change the state from "Assigned to" to "Work in progress" ?

[Anjay]

How to i select multiple Incidents and change the state from "Assigned to" to "Work in progress" ?

[Sangeeta Choudh]

Hi Anjay,

In the list view, Press Shift key + down arrow key and select incidents and then change the state by double-clicking on the state field

Please mark as helpful and if resolved the issue mark as correct.

[Uncle Rob]

Same answers as everyone else, just in video form. 🙂

[Andrew_TND]

I cant compete with that. lol