How to map catalog form variable (Group table) to SC task Assignment group field using business rule

[raj99918]

Hi 

How to map catalog form variable (Group table data type refernce) to SC task Assignment group field using business rule ?

BR rules: Before insert

I tried this one (current.assignment_group = current.variables.group.sys_id) But no luck and BR is triggering but by the logs I found that current.variables.group.sys_id is giving the undefined value any reason for this one ?

Thanks

[Eshwar Reddy]

Hi @raj99918 

Try

current.assignment_group = current.variables.group

Thanks 
Esh

[Bhavya11]

Hi @raj99918 ,

if your using the flow or this catalog you can data pill information easily.

can you try below script after insert

 var gr = new GlideRecord('sc_req_item');

    gr.addQuery('sys_id', current.request_item);

    gr.query();

    if (gr.next()) {

        // Retrieve the catalog variable value (replace 'u_assignment_group_var' with your variable name)

        var assignmentGroup = gr.variables.group_name;

        // If the variable has a value, set it in the Assignment Group field

        if (assignmentGroup) {

            current.assignment_group = assignmentGroup;

           current.update();

        }

Thanks,

BK

[Brad Bowman]

If the variable is not included in the task, or due to timing, you can get it from the RITM record

current.assignment_group=current.request_item.variables.group;

or 'parent' in place of 'request_item' if that field is populated with the RITM instead on your sc_task records.