How to publish the workflow.

[Shobana Rajesh1]

How to publish the workflow got stuck with this issue

[Ankur Bawiskar · Accepted solution]

Hi,

Please check if that workflow is checked out by another user or if it is already published

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538082

please check in workflow versions who has checked it out

Steps below:

1) Navigate to Workflow->Administration->Workflow Versions

2) Search for your workflow with workflow name

3) You should see a record of your workflow checked out by another person.

4) Check with that person, if you can delete his version.

5) Impersonate to that person and then publish that workflow

6) Then you can checkout using your profile

Regards
Ankur