How to redirect Users with Multiple SSO IDP
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2 hours ago
Hi ,
We have configured multiple SSO integrations with Okta. After authentication, users are redirected to the ServiceNow homepage using the first SSO (SSO-OKTA). For another set of users, we have a different Okta application (also SSO-based), and they should be redirected to a specific ServiceNow homepage after authentication.
To achieve this, we configured the SSO Source field for SAML users using the format sso:<sys_id of the identity provider>. However, users are being redirected to external_logout_complete.do instead of the intended homepage.
How can we correctly enable and configure multiple Okta SSO integrations in the same ServiceNow instance and ensure users are redirected to the appropriate homepage after login?
Thanks