How to show "My Open Incidents" and "My Open Requests" even when there are no records for that user.

kirthi1
Tera Contributor

How to show "My Open Incidents" and "My Open Requests" even when there are no records for that user like below. I have not done anything for "My Open Tasks" and "My Open Incidents" but they still show up. 

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1 ACCEPTED SOLUTION

try adding highlighted code

find_real_file.png

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7 REPLIES 7

Mike Patel
Tera Sage

remove ng-if="c.always_show || c.data.list.length"> below from your widget

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User179407
Mega Guru

Right click on widget "My Open Incidents" and "My Open Requests" --> Instance Options, there is a checkbox 'Show even when empty'. select that

 

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Hope this helps!!

Hi Suraj, 

Thank you for your response.

That helped me with the "My Open Incidents".Would you know on how to do with the "My Open Requests" which is taking the widget - My Requests.

There is no option of "Show when records are empty".

 

find_real_file.png

find_real_file.png

remove ng-if="c.always_show || c.data.list.length"> should do it