How to trigger approval email from FLOW designer?

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jaubert
Tera Guru

‎01-31-2024 07:42 AM

GM Community,

 

I am starting my journey with Flow Designer and I can't seem to find anything that points me to how to trigger an email notification for the Ask For Approval Action.  I can see in the RITM record that an approval task was created but I do not see any email logs for an notification that an approval has been sent.  Is this something I need to add to the workflow? 

 

jaubert_0-1706715732919.png

 

 

Thanks,

 

Jewell

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-31-2024 07:46 AM

 Hi @jaubert 

 

Please chekc OOTB 

LearnNGrowAtul_0-1706715933303.png

 

Also if you trying in PDI, then no email be go out or come in due to restriction. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-31-2024 07:46 AM

 Hi @jaubert 

 

Please chekc OOTB 

LearnNGrowAtul_0-1706715933303.png

 

Also if you trying in PDI, then no email be go out or come in due to restriction. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************