How to trigger approval from Child domain request to parent domain user?

monikagupta
Tera Contributor

There is one user belongs to child domain (B) and his manager is belong to parent domain (A).

 

When user B raising request , it is not triggering approval to his manager A , as manager A belongs to parent domain. 

 

Please help me on this scenario.

1 REPLY 1

Tony Chatfield1
Kilo Patron

Hi, what exactly do you have configured? What is/isn't happening.
How is the approval managed, flow or workflow? what do you see in the flow\workflow logs.
Can you share details of your investigation and diagnostics?