Increase integer field by 1 when priority changes

Teresa Ruiz
Tera Contributor

Hi guys,

I made an integer field in my incident form and default value 0 and I need to increment this field by 1 everytime the priority changes.

I tried this with business rule but i cant seem to find the right way.

 

g_form.setValue('u_priority_counter', g_form.getValue('u_priority_counter') + 1);

 

Thanks to any help 🙂

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Teresa,

Any update on this?
Can you mark answer as correct, 👍 helpful if you were able to achieve the requirement. This enables other members to learn from this thread.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Teresa,

Any update on this?
Can you mark answer as correct, 👍 helpful if you were able to achieve the requirement. This enables other members to learn from this thread.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader