Info and log

[NarendraK14]

Apart from scope safe what are the benefits of using gs.info instead of gs.log ?

[Juhi Poddar]

Hello @NarendraK14 

• Scope safety is the primary reason for using gs.info() over gs.log().
• In addition, gs.info() generates informational logs that are easier to filter and identify in the System Logs.
• Given the widespread use of scoped applications in ServiceNow, gs.info() is considered the preferred method for logging in most scenarios.

Hope this helps!

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Thank You
Juhi Poddar

[Harish Bainsla]

Hi @NarendraK14  check below link it will clear your question it explain everything in simple way

https://www.servicenow.com/community/itsm-forum/can-we-use-gs-log-in-scoped-application/td-p/876624

if my answer helps you mark helpful and accept solution

[Ankur Bawiskar]

@NarendraK14 

gs.log() won't work in scoped app

Hence we should use gs.info()

No major benefit other than logging the information in system logs table for future troubleshooting or debugging

If my response helped please mark it correct and close the thread so that it benefits future readers.