in our instance we use LDAP to authenticate users.
We made changes to our network, and need to change where our instance authenticates to.
Unfortunately no one seems to have a local account or recall their accounts. Much less the instance admin account.
Using what I assume is a clone instance, I saw some accounts and thought maybe they were the same in the problem instance, but no emails to the associated accounts were sent. (checked junk, and mail trace).
How do I go about resetting the instance admin account.
Reading online, I thought there was a something in service catalog, but support told me I was wrong, and closed out the case,
So is there a way to get this done?
