Is it possible the state of the change records is open according to the order

[Zelihauysal]

Hello everyone,

I created execution plans and tasks connected to plans to use in Change records.
What I want to do is that when these execution plan tasks come to the Implementation state in the Change record according to the order order, the task state of the records turns to Open in the order written in the order.

1- In the current situation, when the state is scheduled in the Change Record, the task state named PO application task with order 100 is open. How can I make it active when it comes to State Implementation?

2- How can I ensure that the next task is active when the PO application task record with order 100 is closed?

thanks so much for all the help!!

[swathisarang98]

Hi @Zelihauysal ,

The top bar is called Formatter/progress bar which can be configured in the table "sys_process_flow" or 

Navigate -> Process Flow

You can filter with Table name and configure the required Changes,

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang

[Zelihauysal]

Thanks for reply!

Actually, what I am trying to do is to open the change task tickets in order when the ticket is in the implementation status. I could not understand how to do this via Process Flow.

[Dr Atul G- LNG]

Hi @Zelihauysal 

So if my understanding is correct, you want to create new task when change in implementation state? If yes, the OOTB flow has this option. SN create 2 task OOTB.

You need to update the flow.

[Zelihauysal]

Hi @Dr Atul G- LNG,

I want the "tasks" I have created in the execution plans to move in sequence from the status of application change to the open status. Example: In the execution plan I created;
I have task 1 and task 2.
Let's run a sample process for change ticket.
-When the change ticket is opened, the tasks in the execution plan are created in the change ticket. Tasks are in pending state.
- Change ticket status Implentation
- Task 1 is automatically translated to open state. When task 1 state is closed, I want task 2 to be open automatically.