Is it possible the state of the change records is open according to the order

Zelihauysal
Tera Expert

Hello everyone,

I created execution plans and tasks connected to plans to use in Change records.
What I want to do is that when these execution plan tasks come to the Implementation state in the Change record according to the order order, the task state of the records turns to Open in the order written in the order.

Zelihauysal_2-1709881321861.png
1- In the current situation, when the state is scheduled in the Change Record, the task state named PO application task with order 100 is open. How can I make it active when it comes to State Implementation?

Zelihauysal_0-1709881306863.png


2- How can I ensure that the next task is active when the PO application task record with order 100 is closed?

Zelihauysal_1-1709881316658.png

 

thanks so much for all the help!!

1 ACCEPTED SOLUTION

Hi @Zelihauysal 

 

You can achive this via Flow. The only point is need to leave execution plan.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

6 REPLIES 6

Hi @Zelihauysal 

 

You can achive this via Flow. The only point is need to leave execution plan.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thank you kindly