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11-22-2019 08:08 AM
We plan to track mobile devices in the CMDB and want to understand if there is an existing CI class that we should use. Currently, using London but will be upgrading to Madrid shortly.Thanks!
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11-22-2019 09:17 AM

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11-22-2019 08:13 AM
Hi there,
In short: No. There are no out-of-the-box classes within cmdb_ci for this.
Obviously you can create easily though that's not your question (and no costs for the additional cmdb_ci tables, because these are exempt tables).
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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11-22-2019 08:30 AM
Can u or anyone recommend how your organization tracks mobile devices in CMDB?

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11-22-2019 09:17 AM
'Communication Devices'(cmdb_ci_comm)