Knowledge Base Report creation

[vivianlowra]

Hello,

Could someone help me in creating a report for the Knowledge Base?

The request is to track the articles updated by each person, specifically identifying which ones have expired, had their expiration date extended, or, if possible, which articles have been updated with new information within the content itself.

Thank you

[Dr Atul G- LNG]

Hi @vivianlowra 

Let's break the requirement  in bit and pieces

The request is to track the articles updated by each person,

Atul: Create a report list type report, on the kb_knowledge table and group by Updated.

specifically identifying which ones have expired,

Atul: Add this column in report add condition validate 

had their expiration date extended,

Atul: To get. You need to create a metric to know the last date and the new date.

Or, if possible, which articles have been updated with new information within the content itself.

Atul: Getting new content is not easy.