Meta field in the Catalog item
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ā06-11-2025 12:02 AM
Is there anyway to have the meta keywords impact the suggestion list in the service portal
For example Submit IT enhancement is the catalog item name and demand is added in the meta field when we search with demand keyword in the portal it should show Submit It enhancement in the suggestion lits
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ā06-11-2025 12:35 AM
@Priyanka B D
yes whatever keywords you give in meta field portal will use that to search for catalog item
check these links
How Does 'Meta' Work on Catalog Items?
Configure keyword search for catalog items
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader