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Meta field in the Catalog item

Priyanka  B D
Tera Contributor

Is there anyway to have the meta keywords impact the suggestion list in the service portal

For example Submit IT enhancement is the  catalog item name and demand is added in the meta field when we search with demand keyword in the portal it should show Submit It enhancement in the suggestion lits

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Priyanka B D 

yes whatever keywords you give in meta field portal will use that to search for catalog item

check these links

How Does 'Meta' Work on Catalog Items? 

Configure keyword search for catalog items 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader