MID Server not in ServiceNow instance

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VM3
Tera Contributor

‎03-10-2022 01:21 PM

Team,

We have installed one MID server on a VM successfully, but for some reason we are not seeing the MID server record in the servicenow instance.

Can some one suggest what are the possible root causes for it?

Thanks.

 

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Brian Lancaster
Tera Sage
In response to VM3

‎03-10-2022 02:47 PM

Yes if you cannot get to ServiceNow from the MID Server it cannot connect. The mid server needs access to ServiceNow.

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VM3
Tera Contributor
In response to Hitoshi Ozawa

‎03-13-2022 09:31 AM

Thanks Hitoshi for your input.

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