Mutiple selctions on a form

johnrob18
Giga Guru

I would like to be able to select various multiple selections from a pre determined list shown on a form in the servicecatalog

 

In the example below I would like to be able to select 3 options from the list shown e.g. Docking station, Monitor and mouse a the same time

 

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15 REPLIES 15

When I have impiut field listed below , I get a box saying 'Choose Options' and when submitted via Portal, it seems to just loop

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Hi @johnrob18 

 

So you have created 22 variables , for the order guide and once once user pick this or fill this and click on Next then he / she will see the relevant catalog items linked with conditions. 

 

This is how order guide work. If required lest connect 1-1 , message me on community to connect.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I started the starter, movers leavers process by creating everything as an item - should I be taking out the functions (starter, leavre, mover) as order guides?  

I have completed all the fields on the form and still get the 'Choose Options' button?

Hi @johnrob18 

 

If you are using ITSM then I will say, better to create 3 different order guide for starter/ mover/ leaver and use the variables accordingly.  Then on based on varaible, show the catalog items to be fill by user.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

Hi @johnrob18 ,

I tried your problem in my PDI please refer below solution 

You can do this in two ways 

1. Create List type field 

2. Create checkbox type field and in response you will get true or false you can able to select multiple 

SarthakKashyap_0-1717758683536.png

 

SarthakKashyap_1-1717758719755.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak