Not letting me go to record list

[joshmorris]

Hi I have created a column chart showing expiring contracts on the vendor management homepage. When I click the bar to go to the list it doesn't take me to it. Even though when I go to the data visualization in platform analytics it takes me to it.

[Ankur Bawiskar]

@joshmorris 

is this happening for admins or non-admins?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[joshmorris]

Happens for both in vendor workspace

[reshmakore57046]

Hi @joshmorris ,

If your column chart for expiring contracts works correctly in Platform Analytics (Analytics Hub) but not when accessed via the Vendor Management homepage, the issue is likely related to permissions, widget configuration, or drilldown settings.

Here’s what you can check:

1. Is the issue user-specific?

• First, check whether this happens for admin users only or also for non-admins.

• If non-admins are affected, they might lack roles or ACL permissions to access the target list view or table (e.g., contract table).

 

2. Verify Homepage Widget Drilldown Configuration

• Go to the homepage and open the widget in edit mode.

• Check if the “Click-through” or “Drilldown” action is configured properly:

  • It should be set to "List" view.

  • Make sure the correct table and filter are applied.

• Compare this with the settings in Platform Analytics, where it's working.

 

 3. Check ACLs and Roles

• Make sure the users viewing the homepage have the necessary roles (e.g., contract_manager, pa_viewer, etc.).

• Use “Debug Security” or “Debug ACLs” to verify if access is being denied when clicking the chart.

 

 4. Test in Different Contexts

• Try adding the same visualization to a Performance Analytics Dashboard and test drilldown.

• This helps confirm if the issue is specific to the Vendor Management homepage widget.

Regards,

Reshma Kore.