Notification: ONly have email address in BCC

samadam
Kilo Sage

Hi,

I have a requirement to send email notification with none in the To line and all users/groups in bcc . Is it possible to do this?

7 REPLIES 7

Sagar Pagar
Tera Patron

Hi,

As per my understanding,  it is not allowed to send email only for BCC/CC and not recipients. With out user it will not send notifications.

There should be at least 1 email address in TO. example - dummy/ Do not reply.

Thanks,

Sagar Pagar

The world works with ServiceNow

samadam
Kilo Sage

Tried to create notification and mail script with bcc. The email is not triggering even though the condition is met. 

Nikita Kale
Giga Guru

Hi

To send mails in BCC, you will need to have at least one mail populated in the 'To' field.

You can simply add system administrator as it has a dummy mail with @example.com

Have done this recently & it sends out a mail to the BCC recipients

Please mark the response as helpful/correct, if it answers your question.

 

Thanks

Nikita