Out of Box Business rules details required

[Ronak Jhaveri]

Hi

What is Out of box business rules? Is there any documentation available on ServiceNow docs?

Does OOB Business rules receive ServiceNow updates?

Thanks & Regards

Ronak Jhaveri

[Ankur Bawiskar]

Hi Ronak,

Out of box business rule means those which are already present in the instance once you get a fresh instance

Some out of the box business rules may be newly added as part of upgrade or version upgrade etc

They do receive the ServiceNow updates whenever upgrade happens

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Harsh Vardhan]

those business rule which has came from the servicenow, those will be OOTB ( out of the box ) , you will not get any documentation on it. 

some of them will be created by admin 

some of the upgrade you will find some updates but not always.