passing variable values via url
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01-19-2023 05:48 AM
In SAP application we have to provide a url so when the user click on that url it should redirect to the serviceportal and open a catalog item 'Parsing' with variable 'short' prefilled with value "SAP"
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01-19-2023 05:58 AM
Hello @JPSS ,
You can give default value for that Short attribute as SAP
For providing the link you can click on Try it button of catalog item and provide the link URL
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01-19-2023 06:06 AM
the short variable value will change based on the application .
if its from sharepint application then instead of short it shoule be SHAREPOINT
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01-19-2023 06:14 AM
Hello @JPSS ,
I dont think that might be possible bescause as you are providng the URL of Servicenow catalog item to other applications and they will open but it will redirect to servicenow. Then how we will able to identify that applicaiton is SAP or sharepoint and populate it in variable. if you want to achieve this might be some integration is needed.
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01-19-2023 06:38 AM
in the url which we provied form servicenow can we appped the variable field value.
Ex if we are giving this to sap team the value of the variable Short will be SAP