PIR Task should be created

deepu805
Tera Contributor

Hello Team, 


If a change fails, a PIR(Post Implementation Review) Task should be created for the support team responsible for implementing the change.

Can anyone help on this?

 

Thanks in Advance!!

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @deepu805 

 

OOTB PIR task only gets created for Emergency changes. Please check the flow for same. 

****************************************************************************************

Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @deepu805 

 

OOTB PIR task only gets created for Emergency changes. Please check the flow for same. 

****************************************************************************************

Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

******************************************************************************************

Thanks @deepu805  for helpful.

 

https://youtu.be/s-7PRMl9WsQ

 

If no open question on this thread,  plz accept the solution and close the thread.

****************************************************************************************

Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

******************************************************************************************