Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

PIR Task should be created

deepu805
Tera Contributor

Hello Team, 


If a change fails, a PIR(Post Implementation Review) Task should be created for the support team responsible for implementing the change.

Can anyone help on this?

 

Thanks in Advance!!

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @deepu805 

 

OOTB PIR task only gets created for Emergency changes. Please check the flow for same. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @deepu805 

 

OOTB PIR task only gets created for Emergency changes. Please check the flow for same. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Thanks @deepu805  for helpful.

 

https://youtu.be/s-7PRMl9WsQ

 

If no open question on this thread,  plz accept the solution and close the thread.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************