Record Producer - UI Confusion
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Tuesday
Record Producer redirects to form — record created only after clicking Update?
Question:
Hi everyone,
I’m working with a Record Producer in ServiceNow to create records in a custom "Leave Request" table.
Here is what I am observing:
When I submit the Record Producer, it appears to save successfully.
After submission, it redirects me to the form view of the record.
On this form, I see an Update button instead of a Submit button.
It seems like the record is only actually added to the table after I click the Update button.
My expectation was that the record should be inserted immediately upon submission of the Record Producer.
Is this expected behavior, or am I missing something in my configuration (such as script logic, setAbortAction, or redirect settings)?
Any clarification would be appreciated.
Thanks in advance!
👇 My Record Producer
👇 Its Redirection
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17 hours ago
hey @themadhankumar
Please share your Record Producer script.
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16 hours ago
as soon as record producer is submitted the record should get created
any script is stopping it?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
