Reference qualifer with current.variables returning undefined value

[Sagar Rd]

Hi 

I am using a reference qualifier condition on a variable in the multi row variable set "javascript: new global.skilUtil().getUser(current.variables.requested_for);" and requested_for is a variable but the current.variables.requested_for is actually sending undefined value. Could you please help me is there anything wrong and need to be changed.

Thankyou

[Chaitanya ILCR · Accepted solution]

Hi @Sagar Rd ,

The current in the MVRS refers to just the MVRS.

you can refer to the Scenario 2 in the below blog and create a onload client script on the MVRS and store the 

requested_for value as a session client data and give it a unique name

https://www.servicenow.com/community/now-platform-articles/yes-you-can-effectively-set-or-update-a-r...

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Medi C · Accepted solution]

Hi @Sagar Rd,

Try this:

1.  Adjust your reference qualifier: (Please use your requested_for variable name)

javascript: new global.skilUtil().getUser(session.getClientData("requested_for"));​

•  Create OnLoad Catalog Client Script on your Variable Set:

function onLoad() {
    var catItemVarName = 'requested_for'; //PLEASE REPLACE THIS WITH YOUR REQUESTED FOR TECHNICAL NAME
    var catItemVarValue = g_service_catalog.parent.getValue(catItemVarName);
    var ga = new GlideAjax('RefQualifierClient'); // PLEASE USE THE SCRIPT INCLUDE WHICH IS CREATED IN NEXT STEP
    ga.addParam('sysparm_name', 'setSessionData'); //function in script include
    ga.addParam('sysparm_cat_item_var_name', catItemVarName);
    ga.addParam('sysparm_cat_item_var_value', catItemVarValue);
    ga.getXMLAnswer(getResponse);
}

function getResponse(response) {
    //do nothing 
}​

• Create a Script Include (Client Callable / Glide AJAX enabled) - In my example, I named it "RefQualifierClient"

• Add the following function to your script include:

    setSessionData: function() {
        var catItemVarName = this.getParameter('sysparm_cat_item_var_name');
        var catItemVarValue = this.getParameter('sysparm_cat_item_var_value');
        var session = gs.getSession().putClientData(catItemVarName, catItemVarValue);
        return;
    }

I hope it helps!

[Sagar Rd]

Thankyou @Medi C