Reference Qualifier- Current object

[niitnishant]

Hi Experts,

I have a simple 'client callable' script include which i use to retrun active tickets for the user/caller selected on our 'new call' form. So we have Caller reference field to select a user, and a Ticket number reference field to list his/her active tickets.

I am trying to pass the caller identity i.e. sys_id using the current object, but looks like to the current object is not being passed.

javascript:new myTickets().getTickets(current.caller);

Current is not being considered for some reason, however for testing if i give any hardcoded user sys_id, it does work.

Any help will be appreciated!

Thanks,

Nishant

[Harshit]

Hi Nishant,

First you are using "Client callable" script include, so you will have to write a client script (using glideajax) onchange of caller to display the list of similar tickets.

"current" will not work on client side scripts.

Regards,

Harshit

[Goran WitchDoc]

It should work. How does your Script Include look like?

hnagory -> This isn't a client script and no need for one either. He is putting the code in the ref qual field on the "ticket" field's dictionary.

//Göran

[Goran WitchDoc]

example:

Field on call:

Script include:

And no need to check the Client callable field for this use.

//Göran

[Shishir Srivast]

Hi Goran,

Just want to check, shouldn't we have to use caller_id instead of caller while passing it as parameter to script include?

javascript:new myTickets().getTickets(current.caller_id);

Thanks for you suggestion.