Related list cascade delete of custom table

[richardhofing]

When I delete a CI (using the Delete UI action on the form), it displays a warning dialog about related records that will also be deleted. This includes records in the related lists on the form (those that have a record). I have added a related list to the form, which is a custom table.  This custom table does not appear in the warning dialog and the records are not deleted.

I want to include the custom tables (related lists) in the delete action and warning dialog.  The Delete action uses the DeleteRecordAjax script include. I am not certain how to modify this to include the custom tables.

Ric

[timmyweytjens]

Hello Ric,

Can this help you?

https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/field-administrat...

Kind Regards,

Timmy

[richardhofing]

Hi Timmy, no, unfortunately this does not help (but I did learn something new that will come in hand for the future).  I don't have a reference field on the CI form that applies.  The screen shot below provides some detail. On the CI (Server) form there is a related list (Contact). This is a custom table.

The suggestion you provided would work from the Contact form as there is a reference field to the CI, but there is no reference field on the CI form pointing to the Contact table.

Ric

[timmyweytjens · Accepted solution]

Hello Ric,

I believe it is on this reference field on the Contact form that you have to do the configuration described above.

Kind Regards,

Timmy

[richardhofing]

Hi Timmy, I tried it and it works!  Awesome, thank you very much!

Ric