Removed security admin role

malli_nani4
Kilo Contributor

In my PDI, by mistake i have removed security admin roles and now unable to add it.Can anyone help me on this. i have lot of customization in this PDI. please help me .

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Do you mean you removed to complete role? Or that no user has that role?
If so, post your question in the Instance Help forum. They can help you there.

If some user still has the security_admin role, than you could fix it on your own. Just reset that password, login as that user, grant the role to whoever you like, change the password back (for example by making an xml first > probably not needed as it is your PDI?).

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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View solution in original post

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Do you mean you removed to complete role? Or that no user has that role?
If so, post your question in the Instance Help forum. They can help you there.

If some user still has the security_admin role, than you could fix it on your own. Just reset that password, login as that user, grant the role to whoever you like, change the password back (for example by making an xml first > probably not needed as it is your PDI?).

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Ct111
Giga Sage

If you are a system administrator then you can't remove security_Admin as it doesn't allow ,

if you are jsut another user with admin role 

then go and impersonate system administrator and try to add security_admin from there. 

IF still not able to do via impersonation then you need to login as system administrator and perform that step.

If you don't know the password of system administrator you can go and reset it via impersonation

or while logging and waking your instance click on reset password and reset it.

 

Mark my ANSWER as CORRECT and HELPFUL  if it helepd.