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‎04-26-2019 04:14 AM
In my PDI, by mistake i have removed security admin roles and now unable to add it.Can anyone help me on this. i have lot of customization in this PDI. please help me .
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‎04-26-2019 04:19 AM
Hi there,
Do you mean you removed to complete role? Or that no user has that role?
If so, post your question in the Instance Help forum. They can help you there.
If some user still has the security_admin role, than you could fix it on your own. Just reset that password, login as that user, grant the role to whoever you like, change the password back (for example by making an xml first > probably not needed as it is your PDI?).
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎04-26-2019 04:19 AM
Hi there,
Do you mean you removed to complete role? Or that no user has that role?
If so, post your question in the Instance Help forum. They can help you there.
If some user still has the security_admin role, than you could fix it on your own. Just reset that password, login as that user, grant the role to whoever you like, change the password back (for example by making an xml first > probably not needed as it is your PDI?).
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎04-26-2019 04:27 AM
If you are a system administrator then you can't remove security_Admin as it doesn't allow ,
if you are jsut another user with admin role
then go and impersonate system administrator and try to add security_admin from there.
IF still not able to do via impersonation then you need to login as system administrator and perform that step.
If you don't know the password of system administrator you can go and reset it via impersonation
or while logging and waking your instance click on reset password and reset it.
Mark my ANSWER as CORRECT and HELPFUL if it helepd.