SC Task state automatically changes to Closed Incomplete eventhough we set to Closed Skipped

[raj99918]

Hi Team,

SC Task state automatically changes to Closed Incomplete after saving the sc task form eventhough we set the state to Closed Skipped.

Thanks.

[raj99918]

@

Ankur Bawiskar 

Any idea on this one ?

[raj99918]

@Ankur Bawiskar Any idea on this one ?

[Shubham_Shinde]

Hello @raj99918 ,

This is an expected behaviour as per ServiceNow. Please check below mentioned article for your reference:
KB0959556
Please mark this comment as helpful and correct if it helps you.

Regards,

Shubham

[Ankur Bawiskar · Accepted solution]

@raj99918 

Please check the KB link shared.