Script for showing specific text if Service Portal form field not filled in?

[AdamUMC]

Hi there,


Is it possible to write some little Javascript- script that shows a specific text if a Service Portal form field is not filled in?

For example:

1.) Frontend/Service Portal form field "Employee number" is left empty and form is submitted.
2.) Backend, Incident form, "Employee number"- field (in "Description"- field of Incident) is filled in with text "Not filled in / N.A."

How can I achieve this? Google did not led me to a solution.


Thanks and best regards,

[Elijah Aromola]

Where are you wanting to show this text? On the field itself?

[AdamUMC]

Thank you for your reply. I want to show this text at the incoming Incident (Description field). 🙂