service catalog flow is not triggering

[Debasis Pati]

i have created a flow and attached to one of my catalog item.
the flow is activated and attached to the item but when i order the item flow is not triggering 


@Ankur Bawiskar Can you help here?

Regards,
Debasis

[Debasis Pati]

This is a new instance and new flow i have created

[Ankur Bawiskar]

@Debasis Pati 

is the REQ still in pending state or it's auto approved?

Unless REQ is approved the RITM flow won't trigger.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Debasis Pati]

@Ankur Bawiskar ,

Now after i have updated the business rule flow is triggering but after the approval action it's still not evaluating true i have provided you the screenshot.

Regards,
Debasis