Hi Community,
I have a question relating to the service status widget in an OOB service portal.
Currently when we register an outage, it shows correctly in the "Current Outage" section on the portal homepage, and clicking on system status also shows the current outage information.
What I have noticed is that whilst an outage is on-going, clicking the affected business service does not show a red mark for the current day in the widget on the system status page (Business Service - Last 90 days), it will only go red once the outage has finished.
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I understand that the default functionality is to show historical outages on this particular widget, hence why this widget only shows a red mark once the outage is finished. But is there a way for this widget to show a red mark whilst the outage is on-going?
Everything is OOB at the moment so I haven't changed any coding yet, so any ideas here would be appreciated.
Thanks!
