ServiceNow Instance in offline

[RamDhangar]

Hi Team,

I recently faced one issue with my ServiceNow PDI which is showing me the state is offline it has been a week I was going through the same trouble. 

if anybody knows about this issue kindly help me with a solution, I have lots of work placed on my PDI.

I would request ServiceNow to look into this matter. this is the worst case I have faced with ServiceNow.

Regards,

Ram Dhangar
Snow Developer 

[lixopi3399]

Hi team
Hope you're well. Can you please take a look on my dev PDI instance https://dev251720.service-now.com/ which has been offline about 8/9 days. So kindly please take a look on it and also help to wake up it.

Hope you will help me.

Thanks 

[Dr Atul G- LNG]

Hi @lixopi3399 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.