Set specific columns Globally in List view

VM6
Kilo Contributor

Hello All,

I am very new to servicenow. Please help me

Is it possible to set specific fields in list view globally for all the users? for e.g. I want  only specific fields in certain order for  Network gear in list view, so any users see same number of fields in this order. Later they may change if they wish to, but this will be default view

 

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1 ACCEPTED SOLUTION

Mark Manders
Mega Patron

So you just want to change the default layout? Right click on the list header and choose configure, list layout. It will set the default (won't work for someone that already set their own list, by the way). Only for people opening the list on the default (non-personalized) view.

If my answer helped you in any way, please then mark it as helpful. If it resolved the issue, please mark it as correct. This way others will find it in the solved queue and helps them on similar queries.

Mark


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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3 REPLIES 3

Mark Manders
Mega Patron

So you just want to change the default layout? Right click on the list header and choose configure, list layout. It will set the default (won't work for someone that already set their own list, by the way). Only for people opening the list on the default (non-personalized) view.

If my answer helped you in any way, please then mark it as helpful. If it resolved the issue, please mark it as correct. This way others will find it in the solved queue and helps them on similar queries.

Mark


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

VM6
Kilo Contributor

Thanks Mark. This is exactly what I was looking for. 

Thanks a ton. 

VM

Thanks. this information is useful.