Show Widget even when Empty

[zachbarr]

Hi all,

See below. I want to have the "My Open Requests" to show even when there is no Open Requests as shown with the "My Open Incidents".  

Can someone show me in the right direction of where this is set?

[Ripu Daman1]

"Show even when empty" checkbox does NOT show up OOB/By Default/Automatically. We have to configure 'Widget Options schema' with a Boolean type variable and then use this variable in the angular template.

This is how you can configure Widget Options schema to get the checkbox "Show even when empty":

After saving the widget options schema you will get the checkbox "Show even when Empty". 🙂

Don't forget to use this variable in your html code: example -> ng-if="c.data.isValid && (c.options.always_show || c.data.filterText || c.data.list.length)">

Note: It works for Instance and Instance of simple list as well. Hope it helped! : )

[patricklatella]

I'm having the opposite problem...I have simple list widgets that have the "Show even when empty" box unchecked, but the widgets are still showing when empty.  Any ideas why this would be?  I'm testing as a non-roled end user and the widgets are still showing.  Here are a couple screen shots from one of them.

[Ripu Daman1]

Hi Patrick,

Can you post the widget code here. The might be that the widget is not looking at the instance option variable. Sometimes ServiceNow does this with OOB widgets for backward compatibility that it will have instance options but that widget doesn't leverage the instance option variable. In such cases you have to clone the widget and add your logic to the widget.