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01-11-2021 09:11 AM
Hey all,
I am trying to use the Smiley Faces template in a survey, however it's not installed on my instance and I can not find the plugin to install it. Does anyone know how to install that template?
Thanks!
Solved! Go to Solution.
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01-11-2021 09:26 AM
The emoji are part of Survey demo data. You can go to Survey on your dev/non-prod instance, export the survey in XML and import the xml to another place.
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01-11-2021 09:26 AM
The emoji are part of Survey demo data. You can go to Survey on your dev/non-prod instance, export the survey in XML and import the xml to another place.
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01-11-2021 09:27 AM
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01-11-2021 09:33 AM
Thanks Pranesh,
I was able to export / import the template from my personal developer instance. Is there no other way to get this template? There is not plugin that includes them?

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01-11-2021 09:53 AM
Have you tried to attach smiles as an image and then using mail script attached to notification body ?
Blog for reference.
Smiley Survey using email notification in ServiceNow
or try to use Survey Question Bank library.
Reference:
https://community.servicenow.com/community?id=community_blog&sys_id=356c8cf5db39c450190dfb2439961968